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Zach Perkins's Top Ideas

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Interests

Writing, blogging, tech news and gadgets, reading about history and Internet growth, movies, computing, etc.

Goals

Build processes for maximizing customer satisfaction in Internet customer support
Travel the world

Favorite Quote

"Be the change you want to see in the world." - Gandhi

Specialties

Customer service, computer proficiency, web tools My strengths according to the Gallup Strengthsfinder test are: • Connectedness • Positivity • Adaptability • Includer • Woo - Troubleshooting technical issues and site glitches. - Creating and enhancing process flows for filing of escalated issues. - Facilitating easier communication between Customer Support, Site Operations and Product Support about bug processes. - Writing out processes for Customer Support bug troubleshooting.

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Fans (3)

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