Zach Perkins
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Zach Perkins
Besides Yahoo, Google and LinkedIn, what are some other Silicon Valley companies that have setup shop in the Omaha area?
Zach Perkins
Do you believe a knowledge of programming structure and/or at least a general knowledge of coding help a Internet company customer support representative be better at his/her job?
Erin Lariviere:
Yes, definitely. Depending on the nature of the business, customers will have questions about security, product structure, troubleshooting, ...MoreYes, definitely. Depending on the nature of the business, customers will have questions about security, product structure, troubleshooting, etc.
Your reps need to be able to field these questions.
105 weeks ago
Your reps need to be able to field these questions.
105 weeks ago
Zach Perkins
Gaining knowledge about programming and programming structures. Hoping that this will soon translate into a better understanding of the customer experience.
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