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I love to collaborate and problem solve: providing technical support for customers, both in a retail and in a small business context, has been some of the most rewarding experiences in the professional field.
When I was in the sound engineering program, our group projects were where I flourished, being able to bounce ideas off of other people invigorates my creativity.
I am giddy with anticipation for the group projects I will be working on in the Electrical Engineering program at the University of Minnesota.
Freelance sound system service for small-to-medium events in the Minneapolis/St. Paul area.
Mobile tech support for individuals and small businesses including network support, operating system and software support, data backup and recovery, and hardware service and replacement.
Processed returns and service tickets for the repair depot. Provided initial customer support while determining what needed repair or replacement.
Temporary job placement, accepted inbound calls from WFHM customers. Processed monthly payments over the phone, or determined eligibility for assistive programs such as the Home Affordable Modification Program.
Sound Engineering degree covering a wide scope of the industry, including hands-on experience of technology from Reel Tape to Digital Audio Workstations (DAWs), and the broad history of electronic music in general.