Welcome to Brazen Careerist!

About Me

Accomplished, results-driven product management & marketing leader with broad B2C and B2B experience, and a passionate advocate for delivering superior customer experiences. Talented strategic thinker adept at combining market intelligence and technology experience to develop winning market strategies that drive business. Strong track record of constructing and executing product strategy for both small companies and large enterprises. Proven ability to drive product market launches with close attention to budgets, time frames and quality. Demonstrated success at leading large matrix-managed cross-functional teams to deliver world-class solutions. Self-starter with entrepreneurial attitude to get the job done, and have launched many game changing products in my career.

"Strategy without execution is an illusion.
Execution without strategy is chaos."

Work History

• ProductCamp DC
• Founder/Organizer
• June 2010 to Present

• ProductCamp is a user-driven, collaborative "unconference" on topics related to Product Management and Marketing. ProductCamp DC is to be the premier event for Product Managers and Marketers in the DC metro area. The presentations and round table discussions are all composed and selected by the ProductCamp attendees, no sponsor sales pitches are allowed and attendance is free!

  Follow along at http://www.productcampdc.org or via Twitter @pcampdc or #pcampdc.

• NEW Customer Service Companies
• Group Product Manager & Principal Product Owner
• January 2011 to Present

• Spearhead development of new products for $500 million global provider of consumer product service solutions, setting the strategic roadmap, executing the overall product vision, and driving the product P&L. Owner of company's web solutions and offerings, responsible for establishing the web strategy and online experience. Act as internal “Voice of the Customer” and ardent champion of delivering world-class customer experiences. Instrumental in bringing product development practices to the company and establishing a team to drive software product direction based on strategic corporate priorities, making product management the critical hub of sales, marketing, business development, technology and operations.

• Vovici Corporation
• Senior Product Manager
• September 2008 to November 2008

• Responsible for full product lifecycle from strategic planning to development and commercialization. Author business case, define requirements, determine positioning and messaging, develop and drive launch plan. Serve as product evangelist, support sales efforts, and deliver demos and marketing collateral. Build strategic relationships to impact product roadmap.

  Upon hire was immediately placed in charge of launching Feedback Intelligence product within six weeks of hire. Product was first-of-a-kind SaaS application that embedded BusinessObjects business intelligence into Vovici's core offering. On arrival, discovered that project delivery was at high risk. Immediately took over management of cross-functional team that included internal and offshore development & QA groups, consulting partner, and OEM partners. Put together and drove company-wide go-to-market launch plan. Efforts resulted in project getting back on track and delivery to a major client.

• InfoQuest Systems, Inc.
• Director, Product Management and Product Marketing
• June 2000 to December 2005

• Led execution of product strategy, developing and launching new products, and managing product portfolio. Developed and led commercialization and marketing plans.

• WebDocOffice
• Co-Founder, Product Development
• June 2000 to June 2001

• Co-founder of this Web-based health care information solution start-up. Successfully raised initial venture funding for product development effort. Drove international development effort across the U.S. and India.

• First USA Bank
• Client/Server Developer
• March 1997 to August 1998

• Honeywell
• Software Engineer
• June 1995 to March 1996

Education

• Carnegie Mellon University
• MBA
• 1998 - 2000

• University of Delaware
• Bachelor of Science, Computer & Information Sciences
• 1991 - 1995