Welcome to Brazen Careerist!

Work History

• DaVita, Inc.
• Clinical Administrative Assistant
• September 2008 to March 2009

• • Clinic Support: Provide phone support, gather new/visiting patient information, maintain inventory levels and order supplies, update weekly reports regarding staffing, medication levels, and patient census
  • Select Highlights: Wrote desk manual, set up system to save two clinics 10% on shipping costs

• Hewitt Associates
• Administrative Assistant
• March 1998 to May 2008

• • Executive Support (Hewitt Leadership Group): Arrange international and domestic travel, maintain executive calendars, compose/edit correspondence, prepare presentations and conference materials, generate expense reports, organize interviews, provide technical support.
  • Department Administration: Coordinate departmental meetings and outings, compile monthly allocations and weekly metrics reports, maintain confidential employee records, manage Lotus Notes databases (content management, reorganization, and development of “portal” overlays), design and maintain spreadsheets, train new employees.
  • Select Highlights: Organized and managed office move (200 employees), assisted in 5 additional office moves, coordinated Knowledge Management Conference, member of the Assistant Mentoring and New Hire Orientation Groups.

• Oriental Trading Company
• Customer Service Agent
• April 2010 to September 2010

• Oriental Trading is a leading Internet and Catalog retailer specializing in novelty and party items.
  Enter customer orders received via telephone, answer customer questions about products, shipping, and ordering
  Resolve customer issues and problems

• Kelly Services
• Information Routing Specialist
• September 2010 to March 2010

• • Accurately identify, index, and route incoming correspondence
  • Research missing information when not present on forms
  • Special projects as assigned

Education

• Franklin University
• BS, eMarketing
• 2010 - 2012

• College of Lake County
• Associates in Arts, History
• 1995 - 1997