Welcome to Brazen Careerist!

About Me

Detail oriented, high degree of organization, excels in a fast-paced environment.

Experience with Windows, Linux, HTML, LAMP, FTP, Access, Dreamweaver, Word, Excel, Powerpoint, Quickbase, and Photoshop, with high adaptability for learning new software.

Ability to type over 82 WPM.

Exceptional ability to multi-task and effectively manage ongoing projects in a professional manner.

Work History

• Intuit
• Customer Success Representative
• October 2009 to Present

• Team member for the QuickBase product.

  Provide functional troubleshooting, feature explanation, best practice guidance, and code-level troubleshooting assistance to customers.

  Escalate issues internally when needed and manage the communications with customers through to successful resolution.

  Help build product knowledge base.

• Mangiante Photography
• Account Manager
• August 2007 to July 2009

• Oversaw the planning, production, and final delivery of products and services to clients.

  Designed and developed a company-wide database infrastructure using Quickbase which increased efficiency and productivity leading to lower overhead and higher customer satisfaction.

  Served as a key link between management and clients utilizing excellent interpersonal and communication skills. Acknowledged for improving the overall flow of information throughout the organization.

• Stylee Caviar Productions
• Marketing & Promotions Consultant
• May 2003 to August 2006

• Executed promotional strategies for clients in order to reach target demographics.

  Generated exposure for clients in media, resulting in increased revenue and publicity.

  Created and maintained a strong online presence for clients through websites, newsletters, and social networks.

• Mad Booking & Events
• Administrative Assistant
• April 2002 to May 2003

• Assisted in planning and coordinating events for a successful production company serving over 2.5 million music fans in Memphis, Nashville, Atlanta, and Washington D.C.

  Assisted in booking over 100 college and university shows nationwide.

Education

• Middle Tennessee State University
• B.S., Liberal Studies
• 2009 -