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Experienced professional with excellent analytical, problem solving, critical thinking and decision-making skills. Expertise in marketing communications, website development, and management. Outstanding customer service skills resolving issues and educating end-users. Versatile, able to wear many hats and cool under pressure, cultivator of positive customer and business relationships. Professionally responsible, organized self-starter, capable of making significant contributions to team and individual success.
PROFESSIONAL STRENGTHS
• Avid interest in current state-of-the-art computer technology.
• Knowledge of PC software/hardware compatibility specializing in Microsoft Windows environment.
• Communication skills demonstrated by interacting easily with people of diverse backgrounds and professional levels; from technicians to "C" ranking executives.
• Identifying technical resources and orchestrating solution implementations, providing time and money-saving solutions for business.
• Build on strong technical and in-depth product knowledge to identify customer needs and concerns, recommend solutions, and become a trusted customer resource.