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Work History
- Nuance Communications
- Product Development Manager
- September 2007 to Present
My team creates and sustains clinician-facing web applications as a part of the eScription Clinicial Documentation solution. We're generally very awesome at what we do.
- eScription, Inc.
- Application Support Manager
- September 2005 to September 2007
I led a team of seven support engineers in supporting anywhere from a third to one half of our customer base, which consists of healthcare institutions throughout the USA. It was consistently our aim to provide timely and professional service to every customer, whether during normal hours or at 3am.
Education
- SUNY at Buffalo
- MA, Informatics
- 2002 - 2003
- SUNY at Buffalo
- BS, Business Administration, Management Information Systems, Computer Engineering
- 1998 - 2002
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