Welcome to Brazen Careerist!

Work History

• Celadon Trucking
• Business Analyst
• July 2009 to August 2010

• * Promoted to Business Analyst – Elicit and document requirements from end users and management. Translate requirements to action items for developers resulting in better communication.

  * Follow a modified waterfall SDLC from initiation phase to disposition.

  * System Concept Development phase – Perform build vs. buy analysis resulting in better decision making.

  * Planning phase – Assist in the creation of a project management plan resulting in faster project completion.

  * Requirements Analysis phase – Prepare formal functional requirement document and mock-ups using HTML and CSS classes in Visual Studio 2008 and Microsoft Publisher 2007 resulting in better user understanding.

  * Design phase – Prepare system design documents resulting in faster time to market.

• Celadon Trucking
• Data Processing
• June 2005 to July 2009

• * Subject Matter Expert in B2B and Rebate Processing. Business representative to the IT department.

  * User Liaison – Elicited business rules and requirements from management for internal billing website.

  * Software Quality Assurance – Black box UAT using an exploratory method.

  * Documented rebate paying process and training manuals concisely using screen prints and formatting.

  * Reporting – Ran reports in Crystal Reports 9.0 & SQL Server Reporting Services 2005.

  * Trained new employees in billing & accounts payable process using user documentation.

Education

• California State University, Long Beach
• MBA
• 2000 - 2004