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I’m Marci Ikeler (the last name’s pronounced just how it looks: “ike” + “ler”) and I am a digital experience designer.
I’ve spent the last 10 years working with advertising agencies, Fortune 500 brands, and start-ups to create design and strategy for engaging, effective, and elegant digital experiences. I believe that there are three main qualities that have made me successful:
* I “get” digital - I understand what’s going on in the digital space - what’s new, what’s old, what’s up-and-coming. I participate in social networks, blogging, and keep up with emerging technologies. This expertise allows me to deliver cutting-edge solutions for my clients.
* I know how to prioritize - How do you balance business metrics, creative innovation, technological complexity, and usability? Every project is different - but all successful projects start with getting all the goals on the table.
* Creative strategy, with a solid UX background - My background is in traditional user experience design, which includes the disciplines of information architecture, interaction design, usability testing/ heuristics, and ethnographic research. This means I’ll always keep your customers’ goals in mind.
I’m currently the Director of Digital Strategy at Publicis New York, where I work with traditional advertising teams and partner agencies to integrate digital thinking into the creative process.
My career has given me the opportunity to work with a lot of cool brands, such as 1-800-Flowers, Armani, Citigroup, DiscoverCard, Dove Chocolate, Foot Locker, Goldman Sachs, Johnson & Johnson, net-a-porter, Pfizer, and Stella McCartney.
I live in New York’s East Village with my fiancé, Aaron, and my Yorkshire Terrier, Simsim. When I’m not at my computer (which is rare), I can be found playing video games, reading, cooking, and enjoying New York City.
Freelance user experience consultant and project manager for clients in the financial, pharmaceutical, and fashion industries. During this time, I have partnered with several digital agencies for project work, including:
* AKQA
* createthe group
* Nitro Group
* Poke New York
* R/GA
* Undercurrent
Through these agencies, as well as on my own, I have had the opportunity to work with the following clients:
* Armani Casa
* Cusp
* DiscoverCard
* Dove Chocolate
* Foot Locker
* Inertia Beverage Group
* Johnson & Johnson
* LoyalTV
* Narragansett
* Needham
* net-a-porter
* Poke New York
* Smirnoff
* Stella McCartney
* Stereofame
* TILE Financial
* User experience lead - managed teams of Information Architects for high-profile projects at Citigroup Prime Brokerage;
* Usability specialist - conducted international contextual inquiries and usability tests and synthesized the results into pivotal strategic documents;
* Interaction designer - created rich internet designs for complex displays of financial market data, utilizing the capabilities of technologies such as Flex, Laszlo, and Ajax;
* Design strategist - worked with technical teams, business stakeholders, and project management to determine project strategies and ensure the success of the end products;
* Internal thought leader - educated colleagues on user research methods, software tools, project methodologies, and design deliverables.
* Interaction designer - created comprehensive designs and functional specifications for multi-million dollar software and web applications;
* Business analyst - worked with users and clients to gather requirements and identify pressure points;
* Usability specialist - performed heuristic reviews and iterative user testing to optimize the user experience of all products;
* Design team manager - led the creation of all user-facing materials, including user interfaces, help, and training;
* Business strategist - delivered pitches to new clients to market Carbon's strengths, successfully expanding the company's business.
* Enterprise user-experience advocate - worked with senior management to integrate a design phase into all projects;
* Interaction designer - designed and documented use cases for financial tools, market data resources, and content-driven web sites;
* Usability specialist - performed heuristic reviews and iterative user testing to optimize the user experience of all products;
* Technical lead - maintained a client-side framework used by all applications, using web technologies to develop Ajax style interactions;
* Web standards evangelist - created an extensive library of web standards and design patterns which was heavily used by the development team.
* Web designer and developer – successfully redesigned a 9 million+ page web site to update the company’s image, improving sales;
* Product marketing manager – created highly profitable email mailing list, targeting over 800,000 opt-in users with weekly newsletters;
* Graphic designer – completely redesigned the company’s corporate ID while still maintaining brand recognition;
* Business strategist – created presentations for third-party investors such as 3M and Dell, developing the company’s business and increasing its influence.
* Web designer and developer – designed and implemented client web sites, ranging from complex e-commerce to online company brochures;
* Print designer – created client branding and printed advertisements;
* Multimedia designer and developer – created interactive Flash animations and interfaces using complex ActionScript.
* Web designer and developer – created Honeywell’s largest intranet web site, controlled by a Content Management System, for an engineering team;
* Continuity advisor – developed extensive guidelines and training materials on site maintenance to insure continuity.