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Work History
- Nokia
- Technical Team Leader
- Febuary 2010 to Present
Overseeing the quality of repair of Nokia mobile phones by ensuring the technical team meets or exceeds KPI's by ensuring phones are repaired with high quality and in minimal turn around time.
Oversee the education of technicians, ensuring they are current with the latest mobile phone technologies.
Accounting for the parts stock levels on a regular basis and raising discrepancies with the national inventory manager as required.
Report to the national technical manager on current mobile phone fault trends in the workshop.
Fault find and repair LAN and server issues.
- Army
- Manager Telecommunications
- August 2001 to Febuary 2010
Manager Telecommunications: Planing and rolling out secure data and voice networks. Training and management of Junior technicians
Subject matter expert on various High bandwidth satellite / microwave / rf systems.
ATM, Routers, Switches, LUCENT, Nortel switches.2005 - Technical team leader
24/7 Satellite interface station
Education
- RMIT
- Telecommunications trades person (electronics)
- 2003 - 2005
electronics trade completed within department of defence specializing in telecommunications fault finding and repair.
- USQ
- Bachelor Engineering, Electrical, Electronic
- 2009 -
studying part time.
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