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About Me

I serve as the Applications and Usability Manager for the Center for Media and Instructional Innovation at Yale University.

A primary function of my role is to act as the front door for new projects and the ongoing maintenance of existing projects. I also manage new functional enhancements to Yale's Sakai-based institutional learning management system, Classes*v2. This effort includes research, needs assessment, pilot implementation, communications, relationship management, resource allocation, quality assurance, feedback gathering, efficacy analysis, and other related activities.

My current areas of focus include:

* Formulating a sustainable mobile strategy informed by direct community engagement with students, faculty and staff.

* Redesigning the Center's internal development processes to better align with an integrated, ITIL-based approach.

* Researching and evaluating the broader industry landscape and the evolving paradigms for the LMS in higher education.