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• Commended for leadership and outstanding program management
• Demonstrated ability to exceed timelines and expectations
• Outstanding organizational and interpersonal communication skills
• History of working with and leading cross-functional teams
• Focus on the client while managing business requirements and cost-saving opportunities
Responsible for the project management of pricing initiatives for all GE Capital card portfolios and for leading cross-functional teams (Operations, Legal, Risk, IT, Production) to complete the build, test, and launch of new card products while building internal processes to shorten the time to market and ensuring compliance of corporate operating requirements and all applicable state/federal regulations.
• Projects contributed $41MM net to bottom line.
• Streamlined execution and project tracking resulting a time reduction for project delivery by more than 20%.
• In an extremely fluid and challenging environment, creatively confronted obstacles to remain on task; resulted in a Net Promoter Score increase of 216%.
• Assumed the lead role to provide analysis and recommendations for transitioning 21 Clients from current fulfillment print and delivery methods to a more efficient and less expensive process to save more than $264,000 per year.
Responsible for an Engineer Company in support of disaster relief within the southern U.S. and operations in support of Operation Enduring Freedom, Afghanistan. Responsible for conducting engineer operations including vertical and horizontal construction, general engineering support, and the planning of all construction engineer operations.
• Applauded by supervisors as being the best Commander out of 8 Engineer Companies, with unmatched potential, and for being a great trainer, manager, and leader.
• Managed equipment valued at over $23 million and up to 191 personnel, to include 29 horizontal personnel from Indiana’s Army National Guard.
• Responsible for a multitude of complex and ever-changing construction projects, including more than forty separate projects, in support of more than 16,000 personnel, spanning more than 84,000 square kilometers. These were valued at more than $7.8 million, not including three local-national contracts valued at more than $730,000.
Responsible for leading the execution of tactical Direct Marketing Programs and identifying process improvement opportunities to increase the productivity and quality of the campaign process.
• Provided complete support to Sam’s Club marketing team in developing and executing nearly all direct marketing initiatives to including statements, mail, and e-mail; reaching over 20 million targeted contacts. Worked closely with the client team to establish testing strategies, list generation, and creative development for more than 115 projects.
• Identified test and production opportunities for the Sam’s Club portfolio that earned and/or saved more than $340,000 in 2007.
• Delivered savings of more than $883,000 in 2006 over program rates incurred in the previous year through vendor management and recommendations to client teams regarding creative and production processes.
Engineer Utilities Detachment Commander
Engineer Group Staff Officer
Officer Candidate School Instructor
Battalion Intelligence Officer
Division Cavalry Troop Fire Support Officer (Iraq)
Operations Officer and Headquarters Platoon Leader (Kuwait)
Platoon Leader
• Awarded the Bronze Star for Valor in combat for securing four crew members of a disabled tank while under intense enemy fire and concurrently providing critical fire support in the form of heavy artillery and evacuating two injured soldiers for medical treatment – all of which after operating for more than 96 hours without sleep or rest.
• While under intense pressure to prepare for departure for a deployment with extremely limited preparation time, organized personnel records, developed a training program, and built a cross-functional and integrated team of 141 personnel from five separate organizations in less than 30 days.