Welcome to Brazen Careerist!

About Me

I am a proven innovator and leader in knowledge and learning management having developed one large global industry business line’s learning and knowledge management (KM) systems from inception to maturity, garnering awards for the business unit and establishing a model that continues to show measurable positive impact to revenue growth. I have managed several global learning development projects and programs including development of a global leadership learning center portal. I currently manage multiple global learning development projects, including a program supporting the adoption of wiki in learning design and delivery as well as management of the learning function.

KEY SKILLS
*Learning and KM project management
*Communities of practice development
*Process and operations management
*Staff recruiting and development

ACCOMPLISHMENTS
•Pioneered the community of practice information and learning model in a major global industry practice; developed the concept into a system supporting 2000+ members, 3 business development projects per day, and over 50 learning events a year
•Served on CEO’s “World Meeting Project Team” as a recognized internal expert on communities of practice and adoption of wiki technology
•Contributed semi-finalist new service line business case for organization wide innovation contest
•Developed a knowledge and learning management team as well as needed processes and operations from ground-up for major global industry practice of nearly 10,000 practitioners

EXPERIENCE
Deloitte Touche Tohmatsu
New Orleans, LA
Manager, Global Learning Solutions, Global Learning and Talent Management
October 2008-present
Manage a variety of learning projects and related resources for all Deloitte member firms’ 165,000 people designed to support improved practitioner performance.
•Managing design and implementation of global online Leadership Center with 7 content channels and unique “time-constraint” based user interface
•Overseeing development of online Virtual Teaming global learning portal
•Launched and maintaining global E-Learning Content User group for over 100 global users to provide transparency in decisions and collaboration in content management
•Consulting with global industry learning leaders to refresh and improve learning strategy for 7 internal industry global based service lines
•Managing two mid-large scale learning vendor relationships

Manager, Knowledge Management and Learning, Global Public Sector
April 2005-October 2008
Manage development and implementation of new learning and information management mechanisms that improve knowledge exchange within the Deloitte member firms and support improved practitioner performance in business development, industry research, and service delivery
•Devised and executed new global industry-wide strategy in training, knowledge/information management, and communications
•Managed design and development of global training events consistently receiving 4 of 5 ratings in Level 1 style assessments
•Assisted in creation of industry marketing collateral and publications, dubbed a “gold standard” in internal communications practices by internal executive leadership
•Created and documented new industry operations processes and structures as well as related team training and reference guide materials
•Hired and trained 5 new staff in 9 months as part of rapid growth and major push to grow a small industry administration function into a fully operational, global team of industry resources supporting double digit annual revenue growth
•Reported directly to executive leadership of multi-billion dollar industry practice area, comprised of over 10,000 professional services practitioners
•Implemented a forward thinking, active model of community knowledge and learning management, that linked over 2000 active members and supported on average 3 business proposals per day.

Consultant, Human Capital Service Line
November 2004-April 2005
Worked with various clients to provide human capital consulting, primarily in areas of learning and process management.

ESI International
Solutions Manager
Arlington, VA
July 2003-November 2004
Duties included assessing clients' training needs, requirements, and managing design, development, and delivery of related training programs.

ExxonMobil
Human Resources Management, Graduate Intern
Houston, TX
June 2002-August 2002
Reviewed benefits plans of acquired companies for integration; reviewed medical payment history to identify cost savings opportunities from overpayments; drafted communications related to retirement savings plans; briefed new employees on retirement planning corporate benefit options

Various firms
Training and Marketing Management
Washington, DC
February, 1999-June 2003
Held various positions related to training seminar coordination and marketing management with firms specializing in the delivery of public training programs to executives in topics related to management best practices.

EDUCATION
The George Washington University
Master’s Certificate of Project Management
February 2004

Tulane University
Master of Business Administration
May 2003

University of Notre Dame
Bachelor of Arts, Political Science
May 1998

Work History

• Deloitte
• Global Learning Solutions Manager
• October 2008 to Present

• Manage a variety of learning projects and related resources for all Deloitte member firms’ 165,000 people designed to support improved practitioner performance.
  •Managing design and implementation of global online Leadership Center with 7 content channels and unique “time-constraint” based user interface
  •Overseeing development of online Virtual Teaming global learning portal
  •Launched and maintaining global E-Learning Content User group for over 100 global users to provide transparency in decisions and collaboration in content management
  •Consulting with global industry learning leaders to refresh and improve learning strategy for 7 internal industry global based service lines
  •Managing two mid-large scale learning vendor relationships

• Deloitte
• Global Industry Knowledge and Learning Manager
• April 2005 to October 2008

• •Devised and executed new global industry-wide strategy in training, knowledge/information management, and communications
  •Assisted in creation of industry marketing collateral and publications
  •Created and documented new industry operations processes and structures
  •Hired and trained 5 new staff in 9 months to grow a small industry administration function into a fully operational, global team of industry resources supporting double digit annual revenue growth
  •Reported directly to executive leadership of multi-billion dollar industry practice area, comprised of over 10,000 practitioners
  •Implemented a forward thinking model of knowledge and learning management, that linked over 2000 active members and supported on average 3 business proposals per day.

• Deloitte
• Human Capital Consultant
• November 2004 to April 2005

• Worked with various clients to provide human capital consulting, primarily in areas of learning and process management.

Education

• Tulane University
• Master of Business Administration, Management, Organization Behavior/Human Resources
• 2001 - 2003

• University of Notre Dame
• Bachelor of Arts, Government
• 1994 - 1998