Welcome to Brazen Careerist!

Electronic Technician w/IT (12/2000 – 02/2002)
• Installed fiber optic cables and new computer upgrades in all shipboard spaces
• Completed Information System Network’s nightly backups saving all data to the Server and secondary memory devices
Electronic Technician ET Shop (02/2002 – 01/2004)
• Performed Preventative Maintenance, troubleshot and repaired Radar, Navigation and Communication equipment system in all Operations Department spaces
• Performed deployment duties standing the guard while operating confidential electronic systems

• Trained, coached and managed all cashiers in all front-end policies and procedures, including new cashiers and cross training of other associates, and conduct monthly customer service audits
• Supervised and schedule cashiers and ensure compliance with payroll budgets by 98%
• Found loss due to theft, shoplifting, free bagging, fraud, and carelessness and devised a plan that reduced these issues by 80%
• Developed a program which increased front-end communication to 95% effective
• Manage customer accounts for accurate billing along with order follow-ups and feedback
• Effectively resolved conflict through communication and implementing problem solving devices