Welcome to Brazen Careerist!

About Me

As a Big 5 (KPMG/C&L/PwC) business and technology transformation leader… accrued years of demonstrated top and bottom line achievement in competitive capability development/enhancement and continuous process improvement. Across a broad spectrum of industries, worked closely with senior executives, transformation champions/sponsors, and front-line personnel to design and deliver solutions for improving the performance of mission-critical processes. Led major initiatives to build new core competencies and competitive capabilities related to: CRM, SCM, ERP, TQM, e-business/collaborative commerce, lean/synchronous manufacturing, simultaneous/concurrent engineering, new product/service innovation & launch, IT service management & delivery, and environmental health & safety.

Highlighted Achievements:
* Provided numerous domestic and international corporations (e.g., EDS, GM, DuPont, Philips Lighting, Delphi Automotive, Pitney Bowes, Hallmark Cards, Samsung Electronics, Ford of Europe, DEC, AT&T, USWest, BMS, SKB, Burlington Northern Intermodal, CSX/Sea-Land, Toll Brothers) with the: 1) strategic planning, structured methods, and approaches to transform key business processes and enabling technologies, 2) rapid adaptive problem-solving, 3) multidisciplinary project team leadership, and 4) overall project/program management necessary in defining and pursuing targeted, future-state capabilities.
* Guided the development and implementation of numerous business process transformation blueprints/roadmaps and enterprise-wide IT architectures; while at the same time, institutionalizing/codifying (using Center of Excellence and learning laboratory formats) key principles/practices of accelerated organizational learning, risk/contingency management, change management, knowledge management, and continuous improvement.
* Efficiently and effectively partnered with technical solution providers and subject matter experts in the design and delivery of holistic solutions to complex problems and opportunities for improvement/advancement.

As consultant and adviser to Fortune 1000 and small and mid-sized businesses… specialized in designing and building new and enhanced competitive capabilities in mission-critical areas of the business. Developed transformation blueprints and roadmaps, led numerous cross-functional teams in the application of structured approaches to continuous improvement, and leveraged the tools and techniques - based on lean principles (i.e., Toyota Production System & Toyota Way) and quantitative analytical methodologies (i.e.,SS/DMAIC) – needed to progress along the transformation pathway.

Work History

• ACORE II (A Consortium Of Reengineering Experts)
• Practice Director - Business & Technology Transformation Services

• - leveraged a diverse (virtual) pool of consulting resources to design, develop, and deliver a one-stop-shopping portfolio of transformation services focused on enabling companies to rapidly adapt to and prevail against changing market pressures.
  - facilitated the strategic planning, organizational learning and development, and structured approaches (i.e., methods, tools, techniques) needed to build/implement new internal and external competencies, together with the technology-based solutions supporting mission-critical “front” and “back office” processes.
  - conducted high-profile business and technology transformation initiatives designed to create new competitive capabilities in mission-critical areas within client companies including: customer/supplier relationship management, product/service innovation, demand fulfillment / supply chain management, and go-to-market strategies.

• PricewaterhouseCoopers, LLP
• Director - Global CRM & SCM Solutions Practice
• July 1996 to April 2001

• - performed a hands-on leadership role in building and managing a global solutions practice.
  - for multiple Fortune 500/1000 clients, led cross-functional teams in the development and implementation of enterprise-wide CRM and SCM solutions designed to achieve world class competitive performance and rapid adaptation capabilities.
  - applied a combination of process reengineering, technology transformation, and change management approaches resulting in major improvements in the areas of end-to-end process integration, demand/service response performance, and customer loyalty and satisfaction.

• EDS/MCS & AT Kearney
• Managing Consultant - Automotive & Manufacturing Solutions Practice
• April 1994 to June 1996

• - planned and led major business and technology transformation initiatives in the manufacturing and automotive sectors directed at building and enhancing competitive performance capabilities related to product quality, process efficiency, customer service and support, and supplier/partner relationship management.

Education

• University of Pittsburgh (Katz School of Business)
• MBA, Strategic Planning, Competitive Analysis
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• Temple University (School of Pharmacy)
• MS, Industrial Hygiene, Occupational Health, Toxicology
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• John Carroll University
• BS, Chemistry, Biology, Physics
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