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Result-driven professional with strong communication skills developed over 7 years working in marketing/sales area in international contexts (Europe, Japan). Experienced in using social media tools for promotional purposes. Highly motivated and effective cross-functional leader with strong team mindset and high achievement goals to developing winning solutions to business challenges. US Permanent Resident
Key Account Engineer of engine parts for European Car and Motorcycle makers (Renault-Nissan, PSA, BMW, Aprilia)
Managed PSA Peugeot-Citroen account (2008 – 2010): Awarded “Request of Consultation”, Proposed Estimates. Won new business in Fuel Pump Module supplying to PSA: Business contract of $100 million for the time period from 2012 to 2018.
Managed Commercial topics (2005 – 2008) for Renault-Nissan: Negotiated product discounts on an annual basis. Negotiated and managed tooling renewal for Aluminum Die Casting. Ensured comfortable margin for production plant.
Managed relationships with customers’ purchasing department (potential business exploring by PSA Peugeot-Citroën, BMW, Lamborghini, Aprilia). Organized an “Aisan Tour” all around Western Europe to present titanium valves to local makers. Won major titanium valves supply contract with Aprilia of $4 million over a 5-year period.
Arbitrated customer disputes regarding after-sales claims with dealers or car models. BMW in France ranked 3rd by JD Power and Associates for customer satisfaction in aftersales.
Provided technical support for customers, consulting, insurance and legal advice.
Evaluated all cases/claims made by customers to BMW France (Repairs and Assistance) and provided recommendations.
Maintained contact with the German Headquarters and all French BMW dealers in order to provide a common European policy for cars bought in other European countries and for international warranty issues.
Google Adwords Challenge: consultant for a NGO Sun SafeTee which promotes sun protection and skin cancer prevention. Created an effective online marketing campaign in Google AdWords.
GeniusRocket Marketing Case Competition: consultant for a curated crowdsourcing company based in DC. Analyzed its social media strategy, its competitors, its clients and define what aspect is the most appealing to clients in a marketing campaign. Delivered a marketing plan to increase the awareness of the company among marketing professionals and executives in a cash strapped environment. Delivered recommendations to leverage its skills and its business model.