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Jerome
Washington DC, DC
Marketing
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About Me

Result-driven professional with strong communication skills developed over 7 years working in marketing/sales area in international contexts (Europe, Japan). Experienced in using social media tools for promotional purposes. Highly motivated and effective cross-functional leader with strong team mindset and high achievement goals to developing winning solutions to business challenges. US Permanent Resident

Work History

  • Aisan Industry Co Ltd
  • Key Account Engineer
  • September 2005 to July 2010
  • Key Account Engineer of engine parts for European Car and Motorcycle makers (Renault-Nissan, PSA, BMW, Aprilia)
     Managed PSA Peugeot-Citroen account (2008 – 2010): Awarded “Request of Consultation”, Proposed Estimates. Won new business in Fuel Pump Module supplying to PSA: Business contract of $100 million for the time period from 2012 to 2018.
     Managed Commercial topics (2005 – 2008) for Renault-Nissan: Negotiated product discounts on an annual basis. Negotiated and managed tooling renewal for Aluminum Die Casting. Ensured comfortable margin for production plant.
     Managed relationships with customers’ purchasing department (potential business exploring by PSA Peugeot-Citroën, BMW, Lamborghini, Aprilia). Organized an “Aisan Tour” all around Western Europe to present titanium valves to local makers. Won major titanium valves supply contract with Aprilia of $4 million over a 5-year period.

  • BMW Group
  • Head of Cutomers Relations
  • Febuary 2003 to August 2005
  •  Arbitrated customer disputes regarding after-sales claims with dealers or car models. BMW in France ranked 3rd by JD Power and Associates for customer satisfaction in aftersales.
     Provided technical support for customers, consulting, insurance and legal advice.
     Evaluated all cases/claims made by customers to BMW France (Repairs and Assistance) and provided recommendations.
     Maintained contact with the German Headquarters and all French BMW dealers in order to provide a common European policy for cars bought in other European countries and for international warranty issues.

Education

  • ESTACA
  • Master of Mechanical Engineering, Automotive
  • 1997 - 2002
  • RH Smith School of Business, University of Maryland
  • MBA, Marketing
  • 2011 -
  •  Google Adwords Challenge: consultant for a NGO Sun SafeTee which promotes sun protection and skin cancer prevention. Created an effective online marketing campaign in Google AdWords.
     GeniusRocket Marketing Case Competition: consultant for a curated crowdsourcing company based in DC. Analyzed its social media strategy, its competitors, its clients and define what aspect is the most appealing to clients in a marketing campaign. Delivered a marketing plan to increase the awareness of the company among marketing professionals and executives in a cash strapped environment. Delivered recommendations to leverage its skills and its business model.