- Harvest my tomatoes before the squirrels get them
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Functional lead for IT within company. Sets the strategic direction of the IT department.
Assembled and managed a talented staff with responsibility for the organization’s IT infrastructure and desktop support services.
- Developed and maintained policies and procedures to ensure Sarbanes-Oxley compliance.
- Developed performance metrics for helpdesk services to measure impact of staffing levels.
- Developing system availability and performance metrics to measure impact of new technology.
- Began project to expand existing disaster recovery capabilities, utilizing virtual server technology to reduce cost and ongoing expense, while increasing capability.
- Initiated roadmap process to capture business requirements from Service Delivery Managers and ensure IT strategy was aligned.