Welcome to Brazen Careerist!

About Me

I have over 2 years retail experience, with just under 2 years in retail sales and the balance in retail management. I currently lead a team of 22 cashiers, ensuring that they provide great customer service and meet their professional goals.

I have been a leader in the National Guard for six years. I started with a team of three soldiers in 2004, and now lead a platoon of 69 soldiers. I am also responsible for all vehicle maintenance in a Combined Arms Battalion.

I look to continue my passion for customer service, helping team members accomplish their individual goals, and leading a group of people to accomplish organizational goals.

Work History

• Sears
• Cashier Team Lead
• March 2010 to Present

• I manage the cashier team, ensuring they provide great customer service while meeting their personal goals and ensuring store profitability. I develop the team through interviewing and personal coaching.

  I am responsible for the store credit goals, ensuring that my team as well as the other teams in the store are meeting their team and individual credit goals.

  I also track cash register 'overs-and-shorts,' and track down any discrepancies.

  Finally, I work as a cashier when needed and provide great customer service.

• United States Army - Minnesota National Guard
• Maintanence Platoon Leader
• August 2009 to Present

• I lead a Platoon of 69 soldiers in conducting all wheeled and track maintenance and recovery operations for a Combined Arms Battalion.

  I also ensure the platoon is trained and ready to deploy in support of combat or civil support operations.

  Finally, I counsel senior non-commissioned officers to ensure they accomplish their professional and personal goals.

• Sears
• Customer Solutions Consultant
• July 2008 to March 2010

• I provided customer service in the Home Improvement department while ensuring maximum profitability. I assist department manager in ensuring other associates know their sales goals and current performance. I also trained and assisted new associates.

  Highlights:

  Most profitable associate, per hour worked, in the Home Improvement department for Fiscal Year 2009.

  Consistently received strong customer service feedback surveys –
  Received a 94% positive customer feedback survey rating in Fiscal Year 2009.

  Developed relationships with repeat customers, increasing sales through personal attention to their needs.

• United States Army - Minnesota National Guard
• Tool and Parts Recieving Non-Commissioned Officer
• May 2004 to July 2009

• I supervised the operation of the Shop Office section, ensuring the accurate tracking of battalion maintenance, as well as supervising battalion drivers licensing.

  Highlights:

  I was a military liaison to Kellogg, Brown, and Root (KBR) in Kuwait for four months. During this time, I coordinated shipment of 1700 containers, containing 300,000 items worth more than $20 million, of used vehicle parts from Kuwait to the U.S.

  I was the battalion Non-Commissioned Officer of the year in 2009.

• United States Amy - Minnesota National Guard
• Material Handling Specilaist
• Febuary 2001 to April 2004

• I was a member of a supply section responsible for supplying clothing, construction and barrier materials, and major end items to a Main Support Battalion.

  I operated a forklift, ensuring quick and safe loading of material.

  I was the Distinguished Honor Graduate of my initial entry training class. I was qualified as a Logistical Supply Specialist.

Education

• Metropolitan State University
• Bachelor of Science, Business Administration
• 2010 - 2011

• Degree in Progress.

• University of Minnesota
• Bachelor of Arts, Philosophy
• 2006 - 2008

• My senior thesis was a 37 page paper on the popular presentation of the Special Theory of Relativity.

• Central Lakes College
• Associate of Arts, General Studies
• 2003 - 2006

• President's List 2 semesters.