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Performed duties associated with the design, development, documentation, installation, configuration, troubleshooting, and maintenance of back office applications for Florida Virtual School, a leading virtual K-12 education solution for students around the world.
• Researched and provided executive-level recommendations for current and future business systems functionality that could improve productivity and/or reduce operating cost.
• Analyzed and documented business requirements for use in both custom and third party technology solutions
• Worked directly with stakeholders in business units to identify challenges and then meet those challenges with the best solution
Designed, developed, and implemented applications to solve centralized purchasing workflow issues for a national
distributor of medical supplies and equipment with annual revenue in excess of $1.7 billion.
• Collaborated with users to improve business processes and based on need
• Leveraged open source and existing systems to automate manual jobs and provide users with a more robust application environment
• Formulated projects to reduce costs via supply chain and warehousing level balancing
• Performed ad hoc analysis and financial reporting on departmental and team initiatives
Led project teams for development, testing and implementation of new applications, existing application upgrades and releases for the lending systems of a $3 billion credit union.
• Evaluated business requirements and proposed optimal solutions – "build or buy" – directly to upper management
• Analyzed, developed, and wrote functional specifications for complex application systems supporting credit union business processes
• Created custom reports for management and end users of proprietary systems
• Provided 3rd tier problem resolution assistance for bugs and coordinated the prompt diagnosis and resolution of application system issues impacting production environments
• Represented the credit union’s Lending Systems Team at annual vendor conferences
• Maintained application performance and integrity during development, modification and support processes
• Developed testing requirements for new applications before deployment
Responsible for quality assurance for a proprietary benefits administration system built on a large-scale Sybase relational database for a Fortune 1000 corporate client.