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Featured in ACN's Middle East annual 30-under-30 list of IT professionals: http://www.cognitoit.com/news/cognitos-chirag-desai-honored-in-annual-30-under-30-list-255549.html
- Manage Business Unit for Managed Services, Security and Hosting Services, with Profit & Loss
- Weekly revenue reporting & forecasting to shareholders
- Oversee marketing, lead generation, pre-sales, sales and delivery efforts
- Manage marketing portfolio including publishing datasheets, Web site pages, use of social media including: twitter, facebook and blogs
- Formulate Partner Management & Training programs to help secure BU targets
- Oversee daily operations of 24x7 Network Operations Center
- Product and service offer development
- Customer relationship and account management, technical and pre-sales/sales
- Drive R&D projects for service development based on customer req
- Manage technical relationship with customer IT teams
- Manage and execute projects, from timeline to completion