Welcome to Brazen Careerist!

About Me

My favorite quote was too long for the "Favorite Quote" box, so I'm pasting it here, cos I make my own rules:

"You have to live spherically--in many directions. To accept yourself for what you are without inhibitions, to be open. Put yourself into life and never lose your openness, your childish enthusiasm throughout the journey that is life, and things will come your way."

Federico Fellini

Work History

• Apple Retail
• HR/Store Admin
• May 2011 to Present

• Providing support to the Leadership Team by managing daily administrative duties, with specific emphasis on recruiting, interviewing, and hiring of new employees. Met and exceeded headcount goals in Q3 and Q4 of 2011.

• Apple Retail
• Concierge
• August 2009 to March 2010

• Built customer relationships by pairing them up with the appropriate Specialist. Performed basic troubleshooting for Macs and iOS devices. Managed an active queue of customers. Reserved and checked-in customers for Genius Bar and One to One appointments.

• Hyatt Hotels
• Food & Beverage Intern
• March 2007 to June 2008

• Trained in a variety of positions in all Food & Beverage outlets located on the 501-room property. Assisted management team with daily administrative. Worked with BOH Kitchen Team and FOH Front Desk to organize preparation, delivery, and replenishment of VIP Guest Amenities. Assisted in Training and Development of In Room Dining employees. Supervised operation of In Room Dining department. Performed daily opening and closing duties.

• Royal Caribbean International
• Pier Agent
• September 2005 to July 2006

• Assisted guests with the check-in process at the start of their cruise vacation. Embarked approximately 100 to 120 passengers per shift. Set up charge accounts, verified travel documents, issued state room keys, and provided general information to embarking passengers.

• Apple Retail
• Specialist
• November 2010 to May 2011

• Building relationships with customers by finding their needs and providing relevant solutions. Sold Macs, iOS devices and accessories. Informed customers about relevant services. Was in the top 19 for individual sales in Q3 of 2011. Met and exceeded sales expectations on a weekly basis. Mentored new employees and led the Business Champion team.

• Apple Retail
• Business Admin
• Febuary 2010 to November 2010

• Provided administrative support to the Business Team. Assisted Business Customers by finding relevant solutions for them, connecting them with appropriate third-party consultants, and providing them with customer service. Managed all telephone traffic and email correspondence. Assisted in training and development of employees and helped to double the size of the Business Team over three quarters.

• Apple Retail
• Back of House
• January 2010 to March 2010

• Assisted BOH team with daily cycle counts. Participated in Physical Inventory during Q2 of 2010 when the team received a 99.5% accuracy score.

• Starwood Hotels
• Food & Beverage
• May 2006 to March 2007

• Walt Disney World Resort
• College Program Intern
• August 2004 to January 2005

Education

• Florida International University
• BS Hospitality Management, Food & Beverage and Restaurant Administration
• 2002 - 2007