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Caroline Hartmann
Houston, TX
Management Trainee , Enterprise Rent- A- Car
Sales
Fans (5)
Groups (12)

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Top Ideas

  • 1
    Working with Enterprise rent-a-car these past six months has shown me how valuable that one extra call to a customer is. It is a small gesture yet makes the biggest difference.

    3 weeks ago

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    2
    Without a smile from an employee one would not be able to receive the greatest amount of satisfaction from a transaction or service. Why would you ever want anything less then the greatest amount of satisfaction?

    43 weeks ago

View All Top Ideas

About Me

As a recent graduate of St. Mary's University in San Antonio, Texas, I have learned the importance of impacting lives. Whether through my service, my smile, or career I challenge myself to make a difference and do my best! You will also find that my personality is full of enthusiasm and I always go above and beyond what is asked of me. Customer service,marketing, promotions, recruiting and the tourism industry are my strengths. A positive and individualistic- team atmosphere is my best work environment.

Number One Belief: I am a reflection of what I do. And what I do never goes below expectations, but always above.

Work History

  • Del Sol San Antonio
  • Sales Associate- Hotel Relations, Temporary Manager
  • August 2010 to October 2012
  • - Received greater customer feedback after brainstorming and implementing marketing sign campaign
    - Maintain marketing partnership with Grand Trolley Tours and sales contact with more than 8 hotels
    - Maintain store when manager is absent such as completing deposit and handling technological issues
    - Generate sales and inform local customers and travelers about color changing products
    - Street market, create catchy phrases to bring tourists into Del Sol
    - Achieved monthly/ weekend store sales goals during tourist season

  • Christian Hope Resource Center
  • Community Outreach Intern
  • March 2010 to September 2012
  • - Share passion for making the community a friendlier, more caring and better place
    - Assist the emergency food shelter bagging and boxing food for families in need
    - Volunteer at least one hour a week, recruit new volunteers
    - Brainstorm, research and assist in executing fundraising events
    - Currently filming, editing and creating fundraising video using Photoshop and Final Cut Pro

  • Jewel Cave National Monument- National Park Service
  • GS-04 Park Guide
  • May 2010 to August 2010
  • - Designed two pages of Jewel Cave’s first Calcite Chronicle using Photoshop and InDesign
    - Organized park rules and regulations and wrote surface and cave connection article
    - Enthusiastically interacted with approximately 30 park visitors each cave tour
    - Led two hikes and one to four, 1.5 hour interactive cave tours five days a week
    - Provided customer service to visitors while on desk time, roving at kiosk and visitor center
    - Calmly confronted visitor walkouts, concerns or complaints
    - Created and implemented 30-minute interactive Furs, Tracks and Scat Junior Ranger program for visitors

  • Lone Star CyFair Community College- Discovery Camp
  • Teacher's Assistant
  • May 2008 to August 2009
  • - Helped teachers maintain an orderly classroom while enforcing guidelines
    - Learned creative teaching tools in science, math, sign language, tennis, karate and cooking
    - Assisted parents in a calm manner when any conflicts arose, with paper work or with students

Education

  • St. Mary's University
  • Bachelor's Degree in English-Communication Arts, with a focus in Marketing and Speech
  • 2007 - 2011
  • The St. Mary's University liberal arts experience gave me the opportunity to explore the underlying issues in San Antonio such as poverty. Through this experience I developed a desire to help all people. The organizations I was involved in include Delta Zeta National Sorority, Woodwind Ensemble, Residence Hall Association, and Recycling Club.

Groups (12)

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Fans (5)

peter felix
Elva
Jaclyn Schiff
jeffking1
Jason H. Parker

Following (3)

Bryon Ownby
Jason H. Parker
Jaclyn Schiff