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Benjamin Beard
Pittsburgh, Pennsylvania
Giant Eagle Inc.
Information Technology
Fans (2)
Groups (1)

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About Me

Objective:
Advance in my full time position in the IT field, where I can explore my knowledge and passion for the personal computer and technology. Specialize in customer support to utilize my problem solving and people skills.

Computer Skills

* CompTIA A+ Certified IT Technician
* Experience and above knowlege of the following software:
o Microsoft Windows (All Versions)
o Adobe Dreamweaver, Photoshop, and Acrobat
o Microsoft Office (All Versions), Exchange, Office Communicator, ForeFront Client Secuirty, System Center Configuration Manager, EFS, Internet Explorer (All Versions)
o Citrix presentation server Programming with Visual Basic 6.0/.net, C++, Java, and SQL
o Mozilla Firefox, Google Chrome, Safari, and Opera web browsers (all versions)
* Install and have an above average knowledge of: Microsoft Windows 95, 98, ME, NT, 2000,Server 2000-2003, XP, Vista, and Windows 7.
* Installed, deployed, and troubleshoot TrendMicro OfficeScan, DameWare NT Utilities, and Active Directory
* Advanced knowlegde of: Batch file creation/execution, virus/malware removal, DFS, ODBC

Work History

  • Giant Eagle Inc.
  • Distributed Computing Analyst
  • November 2007 to Present
  • Five Points Gas & Go Inc.
  • Clerk
  • August 2005 to January 2008

Education

  • ITT Technical Institute
  • Associates Degree in Specialized Technology, Computer Network Systems
  • 2005 - 2007
  • University of Pittsburgh at Johnstown
  • Bachelor of Science, Computer Engineering
  • 2004 -
Interests
Computers Music Movies Photography Video Games Cooking
Goals
  1. Achieve an IT management posistion
  2. Complete bachelor degree
  3. Broaden my specialites beyond IT
  4. Work for a fortune 500 company
  5. Be a valued asset to a great organization
Favorite Quote
Actions speak louder than words, but not nearly as often.
Specialties
Computer hardware Computer software troubleshooting customer service problem solving project management cellular mobile devices printers social networking

Groups (1)

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Fans (2)

Ryan Paugh
Kelsey Halling