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Objective:
Advance in my full time position in the IT field, where I can explore my knowledge and passion for the personal computer and technology. Specialize in customer support to utilize my problem solving and people skills.
Computer Skills
* CompTIA A+ Certified IT Technician
* Experience and above knowlege of the following software:
o Microsoft Windows (All Versions)
o Adobe Dreamweaver, Photoshop, and Acrobat
o Microsoft Office (All Versions), Exchange, Office Communicator, ForeFront Client Secuirty, System Center Configuration Manager, EFS, Internet Explorer (All Versions)
o Citrix presentation server Programming with Visual Basic 6.0/.net, C++, Java, and SQL
o Mozilla Firefox, Google Chrome, Safari, and Opera web browsers (all versions)
* Install and have an above average knowledge of: Microsoft Windows 95, 98, ME, NT, 2000,Server 2000-2003, XP, Vista, and Windows 7.
* Installed, deployed, and troubleshoot TrendMicro OfficeScan, DameWare NT Utilities, and Active Directory
* Advanced knowlegde of: Batch file creation/execution, virus/malware removal, DFS, ODBC