Welcome to Brazen Careerist!

About Me

I'm a refinery operator and volunteer firefighter. Some of my many hobbies include computers, technology, photography, and planted aquariums. I also enjoy reading, listening to audio books, and hanging out with my family and friends.

Work History

• Chevron USA
• Operator
• May 2007 to Present

• Plant operator at the Richmond Lube Oil Plant, Richmond Refinery.

• Chevron USA
• Volunteer Firefighter
• Febuary 2008 to Present

• Volunteer at the Chevron Fire Brigade, Richmond Refinery.

• Ripper Hollow
• Editor in Chief
• May 2004 to Present

• Editor in Chief of http://ripperhollow.com/

• Tickets.com
• Field Technician
• March 2006 to May 2007

• Maintenance and repair on printers, computers, terminal servers, and data center equipment. Repair all Tickets.com system-related peripheral equipment. Maintenance calls to client and ticket center locations including, Oakland Athletics and San Francisco Giants. Remote support.

• Tickets.com
• Help Desk
• August 2004 to March 2006

• Customer service driven person who answers, diagnoses, troubleshoots and initiates the triage of incoming client and outlet calls. Provide timely resolution of problems or escalation on behalf of client or outlet to appropriate technical personnel. Provides case status updates to management and end-users. Supports and maintains effective relationships with clients and outlets.

• P2S
• Timekeeper
• December 2003 to June 2004

• Responsible for employee scheduling and time reports. Created and maintained an active call list of employees, ex-employees, and applicants. Delivered mail to Post Office and FedEx.

• Miller Technical Services
• Corporate Administrator
• December 2001 to November 2003

• Set up and maintain client contact information. Responsible for client utility routes on USA North's mapping system. Managed workloads for 40 people at 6 call centers in 7 states. Introduced Internet connectivity and work flow, with significant savings in both time and money.

• All Star Rents
• Customer Service
• April 1998 to December 2001

• As a customer service representative, I loaded and unloaded equipment from customer vehicles, I answered phones, wrote rental contracts, and delivered equipment and landscape materials.

Education

• Napa Valley College
• Administration of Justice, General Education
• 2003 - 2005

• Received POST certificate for completing the Emergency Dispatcher course.

• Solano Community College
• Computer Science, General Education
• 1995 - 1997