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CAREER GOAL
Reliable, honest, and energetic university graduate looking to switch into the healthcare industry after having studied and worked in business and government.
SKILLS Team player
Multitasking
Desire to continually learn
Problem-solving and creativity
Planning and organization
Interest in people of different backgrounds and cultures
Extensive travel to various countries in East Asia and South America
1-2 years accumulated part-time office assistant jobs during college
EDUCATION B.S. Communication Studies
B.A. Asian Languages and Cultures
Graduated with GPA of 3.45/4.0 on May 2008 from the University of Texas at Austin
LANGUAGE SKILLS Can fluently speak and communicate in Chinese Mandarin
EXPERIENCE
Seidio, Inc., Houston, TX Business Coordinator 06/2009 – Present
Marketing: Put in charge of “Understanding Customers” marketing project that started with information collection and concluded with new understanding of current customers and how to reach potential customers.
In charge of creating system that included gaining feedback from individual departments, searched smart phone forums to extract information.
Human Resources: Placed job ads in various places, coordinated and conducted phone and preliminary in-person interviews, first point of contact with job applicants, etc.
Updated customer e-mail database on Streamsend, replied to customer e-mail inquiries, etc.
In charge of coordinating implementation of CRM programs including research, contacting CRM companies, etc.
Pitched idea of marketing smart phones to people in healthcare industry.
Kid Castle, Taipei, Taiwan English Teacher 10/2008-05/2009
Served as personal tutor for individuals in Taiwan.
English substitute teacher at Kid Castle.
Industrial Information Resources, Houston, TX Market Researcher 08/2008-10/2008
Researched petroleum refining market in China.
Collected classified information from refineries in the U.S. and China.
International Cooperation and Development Fund, Taiwan Summer Intern 06/2007-08/2007
Edited English grammar for speeches made by officials, translated Chinese documents into English.
Liaised with ambassadors for Taiwan’s allied countries to complete project.
Attended international conference, wrote article for electronic newsletter.
Department of State, Washington, D.C.
Foreign Service Institute Summer Intern 06/2006-07/2006
Worked under five directors and completed multiple projects for Southeast Asia, East Asia, Japan, Korea, and China.
Completed two-week intensive East Asian course for political officers.
Audited various other courses concerning relations between U.S. and East Asia.
American Red Cross, Austin, TX Communications Intern 01/2006-5/2006
Wrote press releases and articles.
Created marketing material with Quark Express.
Various other tasks assigned by my supervisor, Director of Public Relations.
ACTIVITIES
WHARTON CHINA BUSINESS SOCIETY
- Spent a week visiting multinational companies operating in Shanghai.
- Companies included: L’oreal, Bain & Company, William Morris Agency, TBWA, SAP, and various others.
NATIONAL COMMUNICATION ASSOCIATION STUDENT CLUB
PRESIDENT - SECRETARY
- Revived organization with support of sponsor after President graduated and VP studied abroad.
- Interviewed and recruited an entirely new slate of officers through various channels.
- Researched rules and regulations governing student organizations.
- Invited speakers to attend our meetings in order to provide members with career knowledge.
- Planned, organized, and implemented first informational meeting of semester.
- Relegated self to secretary due to school course load and promoted an officer to position of President.
UNIVERSITY OF TEXAS SCHOOL OF LAW
- Played role of client in mock civil litigation trial.
- Studied and memorized information from an IP case.
- Interviewed and questioned by law students in order for them to get information about the case.
- Attended deposition, mediation, and court trial.
REFERENCES PROVIDED UPON REQUEST
Marketing: Put in charge of “Understanding Customers” marketing project that started with information collection and concluded with new understanding of current customers and how to reach potential customers.
In charge of creating system that included gaining feedback from individual departments, searched smart phone forums to extract information.
Human Resources: Placed job ads in various places, coordinated and conducted phone and preliminary in-person interviews, first point of contact with job applicants, etc.
Updated customer e-mail database on Streamsend, replied to customer e-mail inquiries, etc.
In charge of coordinating implementation of CRM programs including research, contacting CRM companies, etc.
Pitched idea of marketing smart phones to people in healthcare industry.
Researched petroleum refining market in China.
Collected classified information from refineries in the U.S. and China.