Welcome to Brazen Careerist!

Work History

• Auxiliary Engine Service
• Business Operations Consultant
• November 2011 to Present

• • Reduce backlog and streamline company processes
  • Accounting, project coordination and administrative support
  • Review, analyze, develop and implement new policies and procedures
  • Provide IT support to AES employees

• JCPenney
• Sales Associate
• October 2006 to September 2007

• • Successfully coordinated department actions with minimal supervision
  • Provided excellent customer service and established customer relationships
  • Trained and guided new sales staff on department policies and procedures
  • Exceeded monthly sales goals, new account quotas and worked with diverse cultures

• Western Washington University
• Faculty/Office Assistant
• November 2005 to June 2006

• • Provided academic resources to university students at technology center
  • Managed information desk, tracked inventory and supported center with administrative duties
  • Assisted university faculty with department projects and events

• People for Puget Sound
• Volunteer
• April 2010 to July 2010

• • Data Management Ninja
  • Salesforce data entry

• Big Brothers Big Sisters
• Volunteer
• October 2003 to June 2005

• • Helped elementary school student with homework, projects and study skills
  • Worked with student to build self-esteem
  • Contributed to classroom activities

• Department of Veterans Affairs
• Veterans Service Representative
• May 2010 to December 2011

• • Legal technician gathering evidence from medical, military and federal sources
  • Decision maker weighing all evidence and applying pertinent laws and regulations
  • Managed, coordinated and executed all details of team projects
  • Worked diligently at the VA Seattle Regional Office to implement and track initiatives
  • Liaison between claimants, veterans service organizations and the Veterans Benefits Administration
  • Managed, coordinated and executed all details of team projects
  • Mentored and trained VA staff on a daily basis and reviewed quality of work
  • Collected, processed and analyzed highly confidential data and financial information
  • Exceeded 2011 national standards in quality and production
  • Well-versed in medical principles and terminology
  • Successfully met deadlines with growing demands
  • Worked effectively in a team environment

Education

• Western Washington University
• B.A. Economics, Environmental Studies
• 2005 - 2009

• • Magna Cum Laude
  • Department of Economics Academic Excellence Award 2009
  • Collier Economics Scholarship 2009
  • Member of International Honor Society Beta Gamma Sigma since June 2008
  • U.S. Bank Scholarship 2008