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Ted Thonus What impact will cloud computing have on carriers - will customers need bigger, fatter pipes to the Internet or between offices to facilitate cloud functionality?

98 weeks ago from Cloud Computing

Matthew Bingham: Bigger pipes to the internet, I would say yes. Bigger pipes between offices, maybe not. If you think of the cloud service as the central hub of ...MoreBigger pipes to the internet, I would say yes. Bigger pipes between offices, maybe not. If you think of the cloud service as the central hub of data, your satellite offices will connect to the cloud to see data that other offices are working with. Now, this is a very simplistic view of course and the answer really depends on how your offices are sharing data.
98 weeks ago
Ted Thonus: If a customer has a centralized WAN platform where they'll come through HQ for their Internet access - wouldn't it be cheaper for them to get a ...MoreIf a customer has a centralized WAN platform where they'll come through HQ for their Internet access - wouldn't it be cheaper for them to get a smaller number of seats in the cloud that their whole organization could share? To your point I would think that the HQ would need bigger Internet bandwidth, but I could also see increasing the WAN connectivity between sites as well.

Many of our customers prefer private networks to public networks - that might be the defining decision in much of this.
98 weeks ago
Matthew Bingham: Yes - I wasn't thinking in that way, but I would say you are right. I'm not a networking guy by any means, but if all offices are set up to go to ...MoreYes - I wasn't thinking in that way, but I would say you are right. I'm not a networking guy by any means, but if all offices are set up to go to the public internet through HQ then you would have in impact there. All things to look at. I know where I work we are looking at a cloud service and coming up with cost justification due to the sheer amount of data transfer that we will need. I'd be interested to hear what you find and I will surely let you know what we find.
98 weeks ago
: First a disclaimer: I'm a fan, certainly not an expert.

I would say, even without cloud computing, consumers and businesses are going to need ...MoreFirst a disclaimer: I'm a fan, certainly not an expert.

I would say, even without cloud computing, consumers and businesses are going to need more and more bandwidth. The onus, then, is on the carrier. And whether or not they decide to upgrade, and how they do, is a little worrisome for me given my personal experiences with ISPs and telecoms. Time has a good article: http://bit.ly/akPc8D and the Economist ran an interesting one (http://bit.ly/a9bCf5) about Amazon Web Services and processing becoming a tradable commodity.
98 weeks ago
Jonathan van de Veen: I think it depends on how the applications in the cloud work. There are different kinds of applications. Some are processor intensive, others need ...MoreI think it depends on how the applications in the cloud work. There are different kinds of applications. Some are processor intensive, others need diskspace, and then there are memory intensive applications.
Also, the way the interfacing between the end user and the application in the cloud is build can have a great effect on the bandwith needed.
Looking at it from that standpoint, it is really going to depend on functional requirements and the skill of the architect to determine if more bandwith is needed.
97 weeks ago
Dave Salamack: It is less expensive to put in Internet access points at remote offices than WAN circuits. If you are able to migrate all your applications to ...MoreIt is less expensive to put in Internet access points at remote offices than WAN circuits. If you are able to migrate all your applications to the cloud and eliminate the hub and spoke model then all Internet and no WAN would be part of your cost justification model for moving applications out to the cloud. If you still need to offer services like intrusion detection, anti-virus, and website blocking and feel this is cost prohibitive to perform at every small site, guess what? There is a cloud service available to do that stuff too. You can maintain a single entry point into your environment and take advantage of inexpensive Internet access.

Your Internet links will not just need to get bigger, but better. Now that critical applications are hosted elsewhere, your Internet connection(s) become part of the delivery of that critical application. Redundancy and carrier diversity become just as essential as bandwidth.
97 weeks ago
: That makes a lot of sense. Thanks for the explanation, Dave.

I think the single point of entry is a really good selling point for cloud ...MoreThat makes a lot of sense. Thanks for the explanation, Dave.

I think the single point of entry is a really good selling point for cloud computing, especially when it comes to information security. But, with that in mind, it also seems that a lot of companies are still going to be wary of storing data on external servers.

Thoughts?
97 weeks ago
Jonathan van de Veen: That is the primary reason our company is not building cloud apps. We deliver a system for generating paychecks and related services including HR ...MoreThat is the primary reason our company is not building cloud apps. We deliver a system for generating paychecks and related services including HR software. One thing customers are very wary of is where their data is. They already have a hard time dealing with us delivering SaaS, nevermind talking to them about storing their data in the cloud, meaning sending it over the internet, however secure we may build it, and also meaning giving some control away.
97 weeks ago
Dave Salamack: John and Jonathan, one thing consumers of cloud applications always forget to build in to their plans and one thing SaaS providers will never ...MoreJohn and Jonathan, one thing consumers of cloud applications always forget to build in to their plans and one thing SaaS providers will never caution you to have is an exit plan. Consumers spend large amounts of "ramp-up" resources on getting their on-premises application to the cloud, but they never spend any resources on figuring out how to get it back. A major benefit of cloud computing is the switch-ability. If you don't like vendor A after a year, move your stuff to vendor B and give your users a new URL to point to for that application. It should be that easy. SaaS vendors never want to tell you how easy it is to move FROM them. Most consumers are still on their first SaaS vendor so they have not experienced the pain of getting their data back out of the cloud. The truth is data in the cloud, under the right circumstances, is safe enough. Convincing customers that it is is only half the battle. The other half is convincing them that the data is always theirs to take back at any time they feel it's unsafe, but providing enough excellent service that they never want to.
97 weeks ago
Jonathan van de Veen: I absolutely agree that is an important point and it's easily missed. And yes, we do have an easy exit in terms of just the data. We can simply ...MoreI absolutely agree that is an important point and it's easily missed. And yes, we do have an easy exit in terms of just the data. We can simply create a backup of the database or create a large export. However moving it to another vendor, in our case means moving it to another application all together. This means doing a conversion of the data, which is going to be not so easy. Then you would need to train your people to use that other application and also you'd need to spend time getting the application to fit your processes or the other way around.

My point is, sure you can get your data back, but is it going to do you any good?
We have customers that do this, but they are willing to spend the money to either keep their data available in our application, or to have us support them with converting it for another application.
97 weeks ago

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