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At the first press office I worked at, I had a boss that pushed me to find the right answers and procedures – often telling me to go back and try again. I sincerely admired her patience.
Everytime I presented information to her, I always said to myself, “Ok, I know she is going to ask this, this and this, but I want to make sure I have the answers to this and that as well. Ok. I’m good.” But nonetheless, there were numerous times that she had to ask, “What about if the reporter asks about this angle instead?” “What if he/she asks this?” “What if this means that instead of this?” I was more than frustrated, and disappointed in myself for not thinking of those things.
However, if she had just given up on me and found out the answers herself, I would have relied on her as a crutch, never built self-esteem in that area and probably would have been a pretty useless employee. But it taught me to think two, three, four, five steps ahead and have a plan a, b, c and d.
To this day, I think of her every time I prepare to speak to a reporter, go into a meeting, speak with my boss or make a phone call. I also think of her when I train employees – it reminds me that even though it may be easier in the short run to fill in their mistakes, it will benefit both of us if I teach them how to do it themselves.
Give a man a fish and he eats for a day, teach a man to fish and he eats for a lifetime.
Have you ever had a supervisor who pushed you to be better, even if it was frustrating in the short-term? Have you ever pushed one of your employees? Have any situations that you lived through only because of having a plan a, b, c and d?
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