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Posted On 03.24.10

As a creative professional, I spend a lot of time thinking about criticism. I spend a lot of time criticizing, too – myself in particular.

There’s just something about that moment when your work is being reviewed by a client or employer. It’s a sudden collision of your mental space and your public self. It can be terrifying.

While I believe in the power of stress as a source of motivation, there is a category of anxiety that is anti-motivational – and it’s important that we recognize when stress crosses the line and becomes something dangerous. Seth Godin recently wrote a much-retweeted blog that reads in part,

“Anxiety is nothing but repeatedly re-experiencing failure in advance. What a waste.”

That seems almost too pat, but it’s not. In fact, it knocked the breath right out of me.

Being prone to anxiety in general, and in my working life especially, I realized that every time I log a minute of freakout time, I’m not letting myself succeed. I have already failed, in advance. That’s a strange thing to do to yourself, isn’t it?

An example of failure by anxiety:

At a previous full-time job, I was constantly criticized – and asked to deliver unthinkable criticisms and threats (that I strongly disagreed with) to the team that I was managing. Repeated instances of this caused me to approach every working day with trepidation, anxiety, and fear. As a manager, I felt powerless; as a writer, I felt mocked.

I was racked with anxiety, to the extent that it reflected on my physical person: I dropped weight, stopped eating well, rarely went outside, and, all told, I looked the part of living misery.

In retrospect, however, what really bothered me about this job was that I was being paid to threaten my team members. It was like being a fly on the wall, watching anxiety rule an entire office and dictate the terms of our failure. A malevolent fly.

In other words, I couldn’t live with the responsibility of doing to others what was being done to me.

Even as I tried to devise a glass-half-full way of delivering my boss’ blows, I watched the employees’ attitudes change. I saw them become listless, slow, unproductive workers. I watched the quality of their output diminish. I watched them stumble.

And I knew what was happening: with no positive feedback from their director, just a sense of fear and trepidation, they believed that they had already failed. Anxiety and criticism handily won the war, and I was left with a non-performing team that was splintered and angry – and a boss who couldn’t understand why, in spite of my weak efforts to mend the fence.

To make a long and unpleasant tale much shorter, I did leave that job, but I did not leave it feeling good about myself. I resolved never to lead people by fear or anxiety again. I resolved never to accept that leadership again: it was too risky. It had done no good.

It was not only the most disappointing professional experience of my life, but the least productive. I am not even proud of what I accomplished, because the joy of delivering – and receiving genuine feedback – was stamped out of me.

What’s more, I let it happen.

Freelancers and entrepreneurs need to recognize the difference between crippling anxiety and stress, in order to lead ourselves – and others – to success. Otherwise, we will fail. Perhaps not at first, but if we let anxiety rule, we’re omitting the possibility of success. Even if we succeed, we’re busy anticipating the next possible failure.

It’s a vicious cycle. And a debilitating one. Although part of me wishes I never learned that lesson firsthand, another part of me is grateful; I will never lead a team with the assumption of failure. Ever. Again.

What effect has anxiety had on your professional life?

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Comments

03.24.10

It's very interesting, I think you hit on some points I've been feeling myself lately. Thanks for posting and sharing this. I think talking about anxiety can be difficult for most of us but it's good to let other people know that it affects the best of us. Creatives in general, I think, put a lot of pressure on themselves because of the amount of judgment that comes with the job. I'd love to hear more about how you deal with that anxiety.

I don't quite agree with the Godin thing, success and failure... anxiety comes from control issues. Creative work is so personal to those making it, we want control of the output. It's hard to have a track record of making everyone happy, so success in that sense is pretty difficult. Maybe it's redefining what makes a project successful.

03.24.10

I think I agree with the idea that anxiety associated with creative work is based in control issues. With every project I take on at school I have to quickly evaluate the people I'm working with to figure out where I can have the most control over the project, mainly because other students do not work to the levels I do. I feel so defeated if the creativity of a project does not come to life because I couldn't infuse enough insight into the group process. I always feel like there was more I could do.

Lindsay, I also relate to your example of failure by anxiety in the workplace. I worked in a job where my anxiety combined with my inability to deal with conflict repressed me for three years. I realize now that I should have exited the job long before I did because it affected me and how I view potential work experiences today. I think it reinforced my dislike for hierarcy and weak managers, as well as for companies who don't put money in to training & education.

03.24.10

I agree with both of you about the other aspect of anxiety you mention, which is the anxiety that creative professionals feel with regard to their work. It's true that that is also a powerful form of anxiety that can cripple us individually - never mind a harsh director who capitalizes upon it to foil us.

To be honest with you, Smith+Fritzy, the way that I have dealt with that sort of anxiety with any success is simply be repetition - exposing myself to it, again and again. I wrote about that a little bit too at http://su.pr/1gKfan because it's a favorite topic between my partner (who is also my husband) and I: how to let go of control. How to accept that paid work is a facet of living this life that does not need to interfere with our ego. I am not suggesting I have been entirely successful in this regard, but rather that repeating some of those mantras to myself has gotten me through the worst of the control-related anxiety I have felt over the years.

However, the other type of anxiety that we all face (creatives or not) in the workplace is another sort. And I still think Godin's point applies, whether it's coming from above, below, inside, next door, etc. - because the reason we fear relinquishing control pertains to our definition of success (and failure), right? Perhaps you are right about redefining what makes a project successful; that's an interesting idea.

Alison, while I am always sorry to hear people's negative work experiences, I'm extremely happy to hear that it's influenced you to make better choices and anticipate what kind of environment works for you. No matter where the anxiety comes from, when we let it get the best of us, we have already failed, at least in my view. Good luck to you!

P.S. Perhaps you're just a natural leader, given your relationship to control in the project/team environment. It can be a dangerous quality (in that you can compromise the team's ideas for your own - this is a bad quality I have had to overcome in myself) but also an excellent one, once you learn to harness it in a way that leads a project to fruition.

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