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The subtle differences between focusing on your process or focusing on your output, from the Planning Lab.
Both have their merits and I don’t believe it would be prudent to focus on one to the detriment of the other, despite my natural inclination to focus on the output first and then reverse engineer your successes to come up with a viable and repeatable process. Too many people seem to be selling a process which has no redeemable successes or reason for being – other than being pulled out of a hat by the author.
Stop using your companies pre-printed thank you notes. Hand write a thank you note! Hand writing is much more personal and it shows you care. More...
Josh Swindle to All Fans
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