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Now I may not know anything about Focus on the Family, but is your brand/ company taking as big of an approach in relating to Millennials? Millennials are the future, and your company may be missing out. Maybe you should hire a director of Millennial relations.
Probably not, and I haven’t heard of very many companies who do. Luckily my boss, Hilary, was on vacation with her in-laws and they happened to be watching Focus on the Family. While they were watching the show she saw Esther Fleece, who is in charge of Millennial relations for Focus on the Family. Being that I am Jewish, I had never heard of this show, but I decided to go ahead and e-mail Esther some questions on her role in Millennial relations. After all, I had never heard of any company who had a director of Millennial relations. Esther provided me with great insight into what Focus on the Family is doing with Millennials and why your company may need a director of Millennial relations.
Question 1: Why is it important that your company reaches out to Millennials?
Esther: These statistics are one reason we believe it is crucial to invest in the Millennial generation. 91% of Millennials believe getting married would make them happy. 94% believe it is possible to have just one spouse for life. 91% said that when thinking of their own future, the idea of having children was a source of happiness. We are a large demographic and by the year 2020 we will make up 90 million eligible voters. Millennials have a voice, and they want to make a difference. Now is a key time to engage with them.
Question 2: What do you do in your role as director of “Millennial Relations?”
Esther: Focus on the Family President, Jim Daly, and VP of Media and Communications, Gary Schneeberger, made a strategic decision late August to bring me on board to assist Jim, and our executive team with reaching the Millennial generation. I have two co-workers here at Focus whose job is building relationships within geographical locations (Washington DC and Colorado Springs). Gary thought it was important and necessary to create a position not with a geographical location, but with a specific generation. Focus’ interest was peaked after conversations with David Kinnamen of the Barna group, and after reading his book, UnChristian. Generational ministry was nothing new but they knew that it was time to be more strategic in reaching this rising generation. We are still very much in a knowledge accumulation stage. Since starting in September, I have done a lot of traveling and meeting with people learning what is out there now, and then raising awareness of this new direction for Focus.
Question 3: What are some strategies that you use to relate to Millennials?
Esther: Millennials are very connected, they enjoy dialogue, and they want people to get along. We are making a key shift in engaging with those who may not share our same view. Our President Jim Daly has done a wonderful job at this on several media fronts. Focus will never change the messages we have here; they are based on principles from God’s word which is unchanging, we are simply trying to translate these principles and truth claims to a rising generation.
Now I may not know anything about Focus on the Family, but is your brand/company taking as big of an approach in relating to Millennials?
Millennials are the future, and your company may be missing out. Maybe you should hire a director of Millennial relations.
Great article!
I work for a health care association and 99% of our members will be retiring in the next 5-10 years so. Not only have we found a need to step up our marketing efforts about membership to a younger generation, but we've also pointed out that our members need to start listening to the Millenial voices in their company. In a predominately Boomer led industry, it's been a struggle - many still hold on to the suit and tie, heavily controlled and micro-managed ways of the past. However, in the past year our social media efforts combined with a push on Web education and new age marketing tactics has definitely helped us and our members put some extra attention on the Millenial market.

A Director of Millennial Relations? Do they also have a Director of Minority Relations? A Director of Gender Relations? Wait, this is FoF, so they probably do.
I have a problem with the idea of Gen Y as "The Other," i.e., a group whose values and behaviors differ from the status quo and thus needed to be studied, theorized about, catered to, etc. Have you looked at how many of us there are/will be in the workplace? We *are* the new status quo.
I really don't think this position is necessary. If you are trying to recruit Millennials to work for you - how hard is it in this economy? A lot of Millennials are writing about how crappy the job market is now - but they're going to turn down a job because the company/workspace/whatever is not tailored specifically for the generation?
Oh, and I hate to break it to you, the US job market is currently comprised by generations like this: 42% of our workers are Gen Xers, 25% of our workers are Boomers, and 21% of our workers are Millennials (http://www.mccrindle.com.au/wp_pdf/Population_Map_USA_McCrindle_Research...), therefore, there are plenty of Xers to replace the Boomer leadership that retires. Millennials are the future, but not our only hope.