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Okay folks. My last post looked at 10 Ways to Get Your Staff to Hate You. That elicited an outpouring of comments and dozens of additional ways to achieve this. I feel somewhat guilty that my highest number of views was based on a negative blog.
So today, I’m pulling a 180 and presenting how you, as a manager/leader, can get your staff to love and respect you.
Note: My WordPress blog goes automatically to OpenSalon, Blog Catalogue, Brazen Careerist, and the International Leadership Association. Therefore, you don’t see all of the comments, unfortunately.
So let’s get rocking…
#10 – Get to know your staff and their families
This doesn’t mean snooping or putting on a false interest, but instead showing genuine interest in those you lead.
#9 – It’s okay to change your mind, but…
If you change direction, make sure that you explain clearly to your team why you did so. But it’s also advisable to involve your team in setting direction, as well as when it needs to be altered.
#8 – Communicate clearly and regularly
Ensure that your team is up to date on what is going on in the organization. And the best way to do this is face-to-face. Make judicious use of email.
#7- Encourage a learning culture within your team
Show leadership by starting with yourself. Lifelong learning is not a 9 to 5 proposition; it’s about how you absorb new experiences at work and through community service, training courses, assignments, reading, travel, etc. It’s a reciprocal process: employers provide opportunities to learn and grow, but employees also need to engage in activities outside of work.
#6 – Maintain a careful balance between work and personal interactions with your staff
As much as it’s good to do some outside socializing with your team, take particular care as manager to never be seen as creating favorites, which can occur through social activities.
#5 – Give regular feedback on performance
Be open and honest. Don’t whitewash performance reviews; this doesn’t help anyone and deludes people (especially newer recruits) into believing that they’re doing a good job. But acknowledge and recognize superior performance. And be sure to link performance reviews to learning activities. Performance and learning go hand-in-hand.
#4 – Make generous use of self-deprecating humor.
NEVER make fun of others at their expense. This shows your own insecurity. And don’t tolerate others making fun of those who may be more vulnerable. Lead by example.
#3 – Share the leadership!
Avoid micromanaging your staff. As they gain work experience and grow, keep the tension on by giving more responsibility and leadership opportunities. As manager, park your ego.
#2 – Admit when you screw up and make a point of showing how you’ve learned from the mistake
This is a powerful way to demonstrate your leadership to your team and to underscore that you’re not above them – you’re a human being.
#1 – Stand behind your staff during times of difficulty
When your staff make mistakes or get caught up in organizational politics and are in trouble, don’t abandon them in an attempt to cover your own ass. If you can’t stand behind one of your team members, then you don’t belong in management and you’re certainly not a leader.
The above ten ways to gain respect from your staff is not the definitive list, but rather drawn from my personal experiences. What other ways can you suggest to earn the respect of those you lead?
Jim, this is a great follow-up post. I especially like #2. I can't tell you how many managers I've have who can't admit to their own mistakes. I don't blame them. It's something I struggle with too!
One thing that I would add is the ability to keep everyone on the same page. Dare I use the word "synergy" ... Ugh ... Sorry.
Something that's frustrating to me is when all the parts of a team aren't in sync. It's easy to forget that the decisions you make with one employee, might affect another. I like managers who are good at keeping everyone aware of changes that are happening.
Keeps people from wasting time doing something that's no longer important.

I went from the workplace where the boss yelled at us in public to one in which my boss would walk by my office, pause to say "I'm glad you work here" and move on.
She would also give plenty of feedback that was more detailed. But those super-brief encounters meant that she invested 10 seconds and made me immediately want to work harder and better for her.
It would have been meaningless without other feedback. But as part of the overall package, it set the tone for the department and our interaction.
Remember how nice it is to be with people who love their work? People with a spirit of fun? People who love to make new friends? Our Staff feels that way.
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Wonderful post, Jim. I agree with all 10 of these points. I only wish I could print out a copy and give it to some managers in my past.
#5, #3, #2 and #1 resonated for me in particular. Feedback is necessary. Micromanagement is poisonous. And workers know when a boss trusts and cares about them - just as they always know when a boss does not.
I have done some management, so I know it is difficult to do all 10 of these things all the time, but I agree that managers who find these items to be impossible to implement are probably in the wrong role. And that working to hit all 10 as often as possible is part of what distinguishes a great leader.
Bravo, Jim!
You depend on your team to be productive and reliable so that the entire IT department can be successful. But to get everyone to do their best work, you need to build a relationship of trust and support. Here are some tips to help you build staff loyalty
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If you’re a manager, you depend on your staff to do their work. Their success is critical to your own success. If you can develop loyalty among your staff,
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you build up a bank of “good will capital “you can spend, when necessary — such as when those impossible deadlines loom and you have to ask for extra effort. Here are a few pointers to help you build that loyalty
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Here's one more good advice:
"Don’t treat us like mushrooms. Give me the big picture." As I conduct focus groups and employee interviews, I am amazed that employees just don’t have the big picture. The staff I talk to have a great sense of their own duties. They want desperately to contribute in a positive way to the organization’s goals. Employees respect leaders who give them more information than they need, rather than less. Giving employees only the information you think they need deprives them of the opportunity to contribute to the big picture.
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