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By all accounts, the current state of work is good. Flexible schedules are beginning a workplace transformation. Hierarchal structures are being dismantled, replaced with decentralized team-oriented organizations. Rewards are no longer exclusively linked to extrinsic motivations like salary or titles, but to projects that make us feel good and do good for the planet.
Fresh-faced workers are responding in kind with idealism, strong ethics, and bright-eyed expectations to change the world. With energy and impatience to do something that matters. Even in the recession, we shine to thrive.
And it is from such high hopes that we discover such low realities. Where real life makes every effort to shut us down. Cramp the rainbows. Take out the sun. Step on our rose-colored lenses.
One twenty-something likens entering the real world to “a confidence-killing daily assault of petty degradations. All of this is compounded by the fear that it is all for nothing; that you are a useful fool.”
The bully to blame is work politics and its shameful hum in the background of most companies is a deafening precursor to what we know, but ignore: companies that are built on lies, deceit and manipulation fail.
A recent UK study revealed there is a clear gap between dreams and reality. One in three graduates believes their employer has not met expectations, that management stifles innovation, and that their opinions are undervalued.
Workers are spending more time learning a game with unspoken rules and invisible puppeteers than engaging in any real contribution to society. A fashion designer started a once-anonymous blog to expose such humiliations in his own industry, writing his first posts on “designers whose careers he thought had been unduly advanced by the support of fashion’s power brokers, rather than evidence of hard work.”
But most of us are silent on the issue. Many of us just settle, choosing to bow out of the game, and some bow out of the system all together. Others join the dark side, if you will. And still others – a small, but inspirational minority – bring such goodness and dedication to their jobs that you can almost see halos forming above their brow line.
There is a natural learning curve to growing up, of course. And while it’s okay to learn that change is hard, that everything doesn’t work out because you wish it so, that you have to pay dues, and that life is generally not fair, it’s not okay to live a life without integrity.
It’s not okay to engage in power plays. It’s not okay to cheat and form alliances and be exclusionary. It’s not okay to be unethical or gossip or commandeer confidence and ideas and dreams as a buck-toothed swindler. Pirates, we are not.
When did manipulation become the status quo? When did deceit become “just business”? And when, exactly, did we start ignoring such desperation? When did it become a humming that we worked alongside instead of a shrill invasion?
Instead of gorging on control and power and greed like goblins, companies should take note of Netflix and their “Freedom & Responsibility Culture.” A company that doesn’t theft and abuse the self-worth of their employees, but encourages it with great candor.
“The [Netflix] executives trust staffers to make their own decisions on everything - from whether to bring their dog to the office to how much of their salary they want in cash and how much in stock options,” reports BNET.
In their internal presentation on their work policies, Netflix asks what it would be like if every person you worked with was someone you respected and learned from, defining a great workplace as one filled with “stunning colleagues.” Where responsible employees thrive on freedom, are worthy of a culture of innovation and self-discipline, and even brilliant jerks can’t be tolerated.
Netflix argues that “the best managers figure out how to get great outcomes by setting the appropriate context, rather than trying to control people.” They urge their managers to ask themselves when they are tempted to control their people, “Are you articulate and inspiring enough about goals and strategies?”
The result is that the company isn’t bogged down in the policies, rigidity, politics, policies, mediocrity or complacency that infects most organizations. Instead, they are adept, fast and flexible. And they’re honest and human. Incredibly human.
Netflix is just one example. My job at a non-profit that served the poorest of the poor, but kept laughter flowing through the office is another. My current position is still another.
And those examples are the future of work, the next step after company-supplied daycare and work-life balance programs.
A future without work politics. A future with goodness. And probably some rainbows too.
What do you think are some of the problems facing work today? Have work politics been an issue? What are some trends you see for the future?
I couldn't agree more. It's always sad when you can't accomplish a job because of politics getting in the way. I've heard about it a lot from friends of mine in other companies. I don't run into it as often at work, but am very aware of it because even in my volunteer groups, there are politics.
PS Love the rainbows...

I've had this problem--the solution is to find a better place to work, because not everywhere is like this. Or maybe all places are like this, and it's a matter of finding the workplace that best matches you and your approach.
And I have heard far too many horror stories about nonprofits to give them carte blanche in this regard. Of course there are plenty of well-run nonprofits that are humane places to work. But, alas, there are plenty that are dysfunctional as well.
The Netflix example is a good one. I haven't heard a lot about them as an employer--Zappo's seems to get a lot more attention--but their approach seems designed to foster mutual respect. I know that's the kind of workplace I'm happy to have found more than once.
@ Emily - I love you sharing about the volunteer groups having politics, because that's what upsets me. I've experienced so many similar situations, and I think it's time for a people shift! Thanks for the comment!
@ Kate - Definitely didn't give all non-profits a gold star, just the one that specific one I worked at. I've worked at another non-profit as well that was the exact opposite - dysfunctional would have been an understatement. Funny you mention Zappos too - I don't really get why everyone thinks they're so great. Sometimes I wonder if they're just good at marketing that they're great. Thanks for weighing in!
I feel like this problem has a lot to do with people higher up in the org. getting lazy, greedy, sloppy etc and feeling like they're pulling one over on everyone else with their slick managerial decisions. These things always filter down into a poor corporate culture that ultimately roots in the executive's continued indiscretion.
You can't fake ethics... not for long at least.
I like W.L. Gore's management philosophy - lattice management. There's a book titled 'The Future of Management' which discusses management at Gore and can be read online at Google books( http://books.google.com/books?id=WxUkuJj0CK4C&pg=PA96&lpg=PA96&dq=gore+m... ). The short version is at Ryan Healy's old Wordpress.com blog ( http://ryanjhealy.wordpress.com/2007/08/20/company-spotlight-wl-gore/ ). :)
Thanks for the very good Netflix slideshare presentation link.
Your discussion of the BS that goes along with dirty office politics and the Netflix link reminded me of a guy at my first job out of college. He was the antithesis of dirty office politics and considered the "father" in the company. He had an engineering doctorate degree and headed up the group of other researchers who also had doctorates. It wasn't his high IQ that set him apart but his leadership, people skills, and values. I wish I could have worked for him directly but at least I was fortunate to have a desk near him, know him, and did learn from him.

Rebecca,
While I was reading your article, I noticed my reactions. Few things get a rise out of me, but this did – great job! I agree with many of your points, but see the situation through different eyes. Yes, corporate America has its problems, but it is not hell on earth with the management teams of most companies ripping off the employees and consumers for personal gain.
I believe that people can rise up to just about any occasion or situation, but sadly understand that most will not. Netflix and Google are good examples of the ideal, but they are exceptions and not the rule. These companies have strict hiring standards and would consider hiring 98% of the U.S. workforce. So what does Joe Six-pack do? A person who wants just a paycheck on Friday and not much more would fail in no-structure high-performance environment. Am I willing to settle, personally no, but I do understand that different people have different needs. Not everyone is a peek performer and cannot be treated as such.
Most companies are doing the right thing the best way they know how. They are human and make mistakes and yes, some are just bad people. Overall the system does work and people need to change the system and companies from the inside verse's checking-out completely. Just a humble opinion.
Keep up the great writing.