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Posted On 08.21.09

Sage advice from the Wall Street Journal:

Part of giving up control is also giving visitors the freedom to complain and criticize the brand, or to wax lyrical about a competitor, to their heart's content.”

This isn't really giving up control. It's pretending to give up control while

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Comments

Ian
08.22.09

The first comment on this post (spam) really draws out your point why it might be good to give control to key members.

I think the bigger danger or concern giving power out is the misused & control of voice(like limiting opposing view).

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