Already a member?

Click here to login

Welcome to Brazen Careerist!

Martin Schneider is using Brazen Careerist to share ideas. Join now to become a member and start networking with Martin Schneider and other professionals just like you. Learn more.

Posted On 07.03.09

CNNmoney.com has a great article detailing some of the biggest corporate blunders we’ve seen so far this year, and quite a few of them are customer and branding related, such as GM, Tropicana, and my New York Yankees.

Now obviously it’s easy to sit back and play Monday morning quarterback when it’s all said and done, especially when it’s a multi-billion dollar company. But if there’s one common trend among many of these it’s the impact that blogging and consumer – controlled, Web 2.0 feedback has had on product announcements such as these.

Before the Internet, perception management was subjective at best, and branding was more an art than a science. That concept has gone right out the window with the advent of blogs, social networking sites, etc. But on the flip side, it’s also given product and marketing managers an opportunity to turn the table and leverage the Internet as a tool to draw feedback on consumer’s perception of your business…and in the process avoid launching something that looks like this:

This was GM’s idea at remaking itself as a purveyor of fuel-efficient vehicles?

Share and Enjoy:

Got Something To Say?

Got Something To Say?

You Must Be Logged In To Comment
Not a Member? Brazen Careerist is a career management tool for next-generation professionals. Set up a free account today to comment on this post and start sharing your ideas. Learn more.
pig.jpg
logo1a.gif
CCELOGO.jpg
logo_2.jpg

Grad School Zone

ScottShrum.jpg
Scott Shrum

Today we break down the main characteristics that HBS looks for in its applicants. Obviously, HBS is highly selective and can afford to look for "perfect" candidates. In addition to the common metrics such as GPA and GMAT score, the school specifies a handful of qualities and traits that it seeks in an applicant.