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Most high performing people don’t stick around one place their whole lives anymore. They’re generally attracted to large cities with like-minded people. Because of this, companies based in small cities need to work especially hard to recruit top talent. But from my experience, if the right job presents itself, most Gen Y go-getters are totally open to new opportunities and new cities of any size. Companies based in small cities may be at a disadvantage, but there are things they can do to compete. Here are five.
1. Embrace your city
A lot of people grow up with dreams of moving to New York, L.A. or Chicago. So, if you’re headquarters are just outside of Madison, Wisconsin, you better have something up your sleeve to compete.
Epic Systems does. They’re competing by embracing their city. The Madison Art Fair is the place to be when the weather gets nice. When springtime rolls around, Epic encourages their employees to go to the fair and buy a piece of art. Epic will then hang the piece on the wall and reimburse the employee 100%. Epic has figured out how to embrace their location and you better believe they tell visiting recruits where all their beautiful art came from.
2. Put your young people on the front line
The biggest reservation that Gen Yers have about moving to a small city is that nobody our age will live there. When you don’t have a family, a social life is extremely important. Companies need to show recruits that there are other young people working there by putting them on the front line.
Be sure the career fair recruiters are young. When you bring recruits in for an interview, send a young person in as an interviewer, greeter, or tour guide. Finally, let your recruits spend a night out on the town, all expenses paid, with your top young employees. Don’t be shy to instruct your employees to talk about the cost of a night out, or the discounted rent in your small city compared to what it costs in New York or Los Angeles. If they still don’t want to take the job after experiencing the best your small city has to offer, then you’re probably out of luck. But this is one surefire way to find out.
3. Brand yourself as a great place to work
It seems like every year, the same companies end up on the best places to work list. Giants like Google, Ernst & Young and Deloitte are always named. They make the list because they consciously brand themselves as employers. Sure, they brand their products and services, but they know the value of people, and they make sure people know the value of working there.
This year, Quicken loans hit number two on the list. Quicken is located in Livonia, MI, a small city 20 miles outside of Detroit. They manage to attract top talent despite being located in a small city in the Midwest because they are consciously branding themselves as an employer of choice. And they’re making a lot of money doing it.
4. Be a great place to work
Branding your company as a great place to work is a great idea. But an even better idea is to actually practice what you preach and be a great place to work. W.L. Gore has been a great place to work since they started in 1958, and the media has in turn, branded Gore as a great place to work. Without actively pushing their agenda, people (like me) have discovered that Gore is a unique company with no hierarchy, no job titles, and the opportunity for leaders to emerge from anywhere.
They were number 15 on this year’s list, and they’re located in Newark, DE. Newark is a nice little town, but it’s certainly no New York City. Gore has managed to overcome their small city location and thrive for more than 50 years.
5. Expand your recruiting network
You may think that being headquartered in a small city requires you to stay local when it comes to recruiting. I disagree. By staying local, it’s very hard to recruit the top talent. If you want to create a world class business, you need world class talent, and world class talent is probably not all local.
At Brazen Careerist, we knew that finding all of our talent in Madison was probably not a great idea. There is certainly a lot of talent here, but limiting ourselves to local recruiting would eventually hold us back. We managed to recruit one person from Philadelphia, and another from Chicago. They came to a small city because they saw opportunity in the job. If you expand your recruiting network and provide a unique opportunity, people will come to a small city. It just takes a little extra effort.

Ryan - great post. For any city that isn't NYC or Chicago, I think #1 is an amazing thing to do. Giving back to your community, the arts, the nonprofits, etc is a great way for your company to take center stage in ensuring that your city is a great place to live, work and play. Younger people want to get involved, and we like to wear many hats, giving us an opportunity to do that with our career and integrating that into our lifestyle is a sure fire way to attract young recruits and maybe even keep them there.
Thanks Ryan for this post.
I'm curious about W.L. Gore where you say -
"Gore is a unique company with no hierarchy, no job titles, and the opportunity for leaders to emerge from anywhere."
I've been to their plant in Newark to qualify their product as a source. It was quite a few years ago so obviously things have changed. Do you have a link to an article or can you give a brief explanation how they manage to have no hierarchy or job titles?
@Greg you can't imagine how many times I've talked to folks at companies in a small city and they ask "How can we get Gen Y to come here? It's a fun area if people give it a chance." Then I ask them if they highlight the city attractions in their recruiting plan, and more often then not they say no! It seems so obvious. Thanks fo the comment.
@Mark Gore has had this unique culture since they started. I profiled them on Employee Evolution over a year ago, check it out here http://employeeevolution.com/jobs/wl-gore/ There should be some good links in there too. Also if you google them, Im sure you can find something
Ryan
Thanks Ryan for the link to your post. My mistake about my 'so obviously things have changed' comment above. I think I must have been giving them 'titles' based on my interactions with them. Also I was more focused on the technical aspects of their product at the time since that's why I was there in the first place. Now I'm interested in how they enacted and have maintained this company structure/culture from the start.
Even most small towns have semi-vibrant downtown areas, with enough foot traffic, sidewalks cafes and other amenities to make them pleasant. It seems like it would be beneficial for companies in small-cities to locate themselves in these places. In some ways, it could make the company more appealing than a competitor located in a typical suburban-style office park 30 miles outside of a big city like Chicago or Los Angeles.

Thanks for this article, Ryan. I run a non-profit program designed to help recruit and retain the best young talent to the Greater Richmond area. We do this through a series of 30 events in 10 weeks over the summer that help showcase the best of Richmond for young professionals, in this case summer interns. The program is currently corporately funded, with over 22 companies and over 400 interns participating last year. As a smaller city, we're competing for talent with much more obvious choices (DC, NYC, ATL, etc.). YRichmond has been a good model to achieve the points you listed in your article.
Ryan you hit what generation Y wants right on. I am a recent college graduate who is currently looking for a career and you have pin pointed some of the most important factors in choosing a job - are there other young people around? what is so great about this city? Why this company?
However with the economy the way it is, I must admit I think many people are just trying to get A job. I on the other hand am fortunate enough that I am taking the time to find the RIGHT job for me so these factors still come into play. Any advice for how generation Y can brand themselves in a career search when being compared to all seasoned experts who have lost their jobs???
Hi Jessica,
Thanks for the comment. You're right things are different now an many people just want A job. But what I'm finding is that a lot of Gen Yers say they just want a job, but when it comes to actually settling for something that they don't enjoy and has no upside, you're probably better off eating ramen for the next 6 month.
The best way to brand yourself is to start a blog. A blog sets you apart from the competition in so many ways. Include the blog on your resume, write about thigns that employers would find interesting, and discuss the blog in interviews. Also, the networking you can do after you have a blog is amazing.
If an employers sees that you are busting your butt to write a blog and searching for a job, and, by the way, you will gladly accept 30% less salary than the seasoned employees, you will have a fighting chance of getting any job.
Hope that helps!