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Posted On 12.05.08

I'll preface all of these stories by saying I was a pretty harsh recruiter. I worked for a top-notch, highly competitive IT consulting firm and only hired people I was willing to put my name behind.

Punk Rock HR Pro, Laurie Ruettimann, started an HR controversy on her blog this week by suggesting that Thank You notes are a waste of time and trees for interviewers. She does however believe every gift received requires a thank you note (Laurie, in advance, I can tell you I will not be sending you a thank you note for my Christmas present...BTW, do you need my Christmas list or are you just going to surprise me?!)

John Hollon disagreed, saying thank you notes are classy and thoughtful.

Here's the thing:
1) Laurie is always right.
2) I usually agree with Laurie and by the transitive property of "rightness," then I am also right.
3) I was a recruiter, and can share stories about what happens to your thank you notes behind the scenes.

I'll preface all of these stories by saying I was a pretty harsh recruiter. I worked for a top-notch, highly competitive IT consulting firm and only hired people I was willing to put my name behind.

So, when I received a thank you note, I rarely if ever read it. In my book, that's a notch against you. Your skills and experience should stand on their own. The only person I know who still writes thank you notes is my grandma (and she still wears stockings too!). A thank you note shows desperation in my mind. Wow, you obviously think I still need to be swayed so you sent me a hand-written note? No wonder you're out of an IT job, dude! Have you heard of email? While I was busy getting paper cuts from your stupid envelope, I could have been spending my time getting you an interview with the client!!!

I may seem harsh on this topic, but as an ISTJ, I believe my rules make total sense. Here are a few other things that ruled a candidate out of my pipeline:

  1. I began an interview by saying "Tell me a little bit about your current role." Mr. I'm Too Sexy For This Job says "Don't you have my resume?" Dude, are you serious? I took the resume, wadded it up in a ball, opened the door, tossed it out and told him we could start again. I thought that was a fun move, but in hindsight it would have been way cooler if I'd said, "Yep, guess that's all I need. See ya later!"
  2. On an application, never write the words "See Resume." If I wanted to look at another piece of paper I wouldn't have requested the information on the application. I may have a good reason for wanting the information written in your own handwriting (i.e. background check paperwork) or I may not (I'm crazy like that). Either way, if you want the job- when a recruiter says jump you say how high! The underlying impression I get if you act like filling out paperwork is a bother is that my efforts are not worth your time. I worked my bootie off for a star candidate, and I expect nothing less in return!
  3. When asked to re-work your resume, never ever ever express frustration. Recruiters see hundreds of resumes a day and knows what it takes to get attention. When the recruiter asks you to revise the resume they are trying to help. If you're unsure of what they are looking for- ask for advice! One thing recruiters love to do is tell you what they know!
  4. Never show up late- not even a little bit- not for any reason. When you wake up in the morning you should eat, sleep, and breathe the interview you are going to have. I don't care if you get to the office 30 minutes early and hang out in the parking lot. Never be late!
  5. Don't take a big drag of your cigarette before you walk in. Interview rooms are usually small, and if I wanted my workplace to smell like a bar I'd work in a bar.
  6. On a similar note, do not wear perfume or cologne to an interview. If you stink like Sephora all I can think about is "Good God, how many bottles of that stuff did she put on" while you're droning on about how you're such a team player. You can't be a good team player if your coworkers pass out from asphyxiation!
  7. Gentlemen, shine your shoes.
  8. Ladies, do your nails.
  9. Don't call me, I'll call you. Seriously. If I tell you I'll call when I hear from the client, I will. If you call me before then, I will drop you like a bad enchilada. Nagging never got anyone anywhere.
  10. If I ask you if you can pass a drug test and you hesitate...you're out! One kid tried to tell me he may test positive because he "second hand smoked" some marijuana at a concert. Yeah, and you just like the smell of incense too, right?! Think of recruiters as a parent of 10 kids. They've been around the block and know all the tricks. By the time the 10th girl rolls around, her dad already has her window nailed shut, car tracked by GPS, double-checks sleepover plans, and has purchases from Abercrombie & Fitch blocked from the "emergency credit card." We've been there, done that!
  11. Take notes- or at least look like you're taking notes. What I'm saying is important; pretend like you're paying attention!
  12. Ask questions. If we get to the end of the interview and you have no questions, that's an automatic fail and you're lucky I don't kick you out of my office entirely. One of the 4 most important decisions you will make in life, and you have no questions? Get real!
  13. Be prepared for the "what's your biggest flaw" and "name a time you made a mistake" questions. Every recruiter asks them, and "I've never made a mistake" doesn't work with us. I always wanted to tell the candidate "Well, the good news is now you'll have a good answer for the next time a recruiter asks you that question. See ya, wouldn't wanna be ya!"
  14. Do not wait until after you have a written offer to inform me you have a 2 week cruise scheduled that you forgot about. It's lame. Honesty is the best policy, and I would never rule a candidate out for having a vacation scheduled. Lying rules you out immediately.
  15. Don't put your picture on your resume. It reminds me of sorority recruitment, and that makes me grumpy.

I'm probably forgetting a ton of other rules, but you get the gist.

My list may have angered you or it may have made you laugh. If you get nothing else from this post, remember all recruiters are unique. I clearly favor Thinking and not Feeling. I don't care if you give me the warm fuzzies as a candidate. Warm fuzzies don't buy my dogs Dingo Bones; mad skills do!

Bring the skills, I'll bring the job, and if I still like you after I place you we can grab some drinks together. That's how I roll!

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Jimmy
December 5, 2008 9:11 am

A-effin'-men!

Anonymous
December 5, 2008 10:22 am

Being a former recruiter myself I agree with all of your statements except one, and I do agree, but I still think it needs some clarification.

Thank you notes sent to recruiters are a waste of time and trees. Thank you notes sent to a perspective employeer are not. Especially if your perspective employeer is old school. You have to know your audience.

Anonymous
December 5, 2008 10:52 am

You know, I'm thinking there are a bunch of IT guys out there who could come up with their own rules for recruiters.

1. Don't put the PR/marketing spin on everything out of your mouth.

2. Not every job you offer is as special as you try to convince me it is.

3. Just because I'm in IT, doesn't mean I'm qualified or interested in your IT position. If I'm a DBA, don't call me for your SAP job because you think I might be interested. I'm not. Do some research first.

4. In relation to #3, at least pretend your priority is the person looking for the job, instead of eagerly trying to fill a position and getting your commission by all means necessary.

5. Don't act like you're doing me a favor just by talking to me.

Joe
December 5, 2008 11:34 am

I'm just curious. What value do you provide? What do you legitmately do to earn a living? You try to write like you are someone who is trying to sound important and speak with authority but you come across as someone a real IT manager would ignore like the plague. The truth is, recruiters are just like car salesman, travel agents (sorry... travel consultants), real estate agents, and PR agencies. They have all been replaced by the internet and the business world is still acting in a "baby boomer manner" to put it in your words. First thing I did in my role at this company was to get rid of the reccruiters and corporate travel agents. Sorry, I'm not paying you to surf Facebook.

And all this rubbish I hear Gen-Y "experts" spout off about how great the job market is? That cracks me up. Truth of the matter is, I'm hiring in India, Eastern Europe, and China. All you supposed "technology experts" who can plug in an Ipod I show to the door. Your "brazen attitude" just got your job given to a low cost worker eager to earn his salary.

And guess what? With today's job numbers that came out, you're going to actually have to start looking for a job yourself...

Breanne Potter
December 5, 2008 11:54 am

@Jimmy- Thanks!!!

@Anonymous- fantastic point! If you read that your interviewer is old school, then consider a thank you note. It just occurred to me that if I were still recruiting, I might enjoy a Twitter thank you because it's more "now."

@Anonymous #2!- You're totally right! For every complain a recruiter has, the candidate has 2! There are very bad recruiters who over-hype lame jobs, promise feedback they can't get and pretend they have manager contact when they don't. Nothing helpful about those recruiters! My recruiter pet peeve was when a non-technical recruiter would try to win over a candidate by saying things like "You're such an amazing .Net architect." and they had no clue what .Net was or what being an architect meant.

@Joe- As "hard core" as I sound in the post, I still absolutely provided value as a recruiter. I wouldn't have been successful and still have consultants call me even though I've been out of recruiting for 3 years. A recruiter who pulls resumes from monster, CareerBuilder, Facebook, etc is NOT a recruiter. They do not provide value. Let me hit you with a little wisdom, managers who use IT consulting firms do not want candidates who are unemployed...they want the rockstars that are tough to recruit away. Those are the candidates I sought out for my clients. I have no idea why you're attacking me about Gen Y talk, technology experts or implying I will be out of a job (which is funny since I'm not even a recruiter anymore). You're pissed about something that I don't even represent. I'm giving you the perspective of some highly competitive recruiters. If you want to work with them, you need to know how they think. As far as "Real IT Managers avoiding recruiters like the plague" your claim is grossly inaccurate. You assume all recruiters are taking the easy route and just passing on Monster resumes, when in fact, a good recruiter is trying to find the guy who was not looking for a job. As my brother would say: Don't hate the playa, hate the game (okay, he wouldn't really say that...but I think it's funny and appropriate here!)

Jeff Putz
December 5, 2008 1:52 pm

This is the kind of arrogant nonsense that has turned me off to recruiters entirely. Here in Cleveland, as a senior developer, it's a sellers' market. Every recruiter calls with the same lines, often pitching the same positions. They don't add value. They waste my time.

In this arrangement, I'm going to find a job, probably on my terms. I don't need to jump through your hoops, you need to sell a real value proposition on why I should engage in a relationship with you. Cut through the bullshit and tell me the who, where and how much.

Breanne Potter
December 5, 2008 2:03 pm

@Jeff- thanks for your opinion. Where i worked, the big Fortune 500 companies did not hire from anywhere but consulting firms. In fact, you had to be on an approved vendor list to even submit a candidate's resume. Different philosophy in that area. If you were there and wanted to find a job "on your own terms, it would have probably still required a recruiter." BTW, I was never into pitching a job...I always started with who, where and how much. If you couldn't already tell from the post, I'm no nonsense...and that includes the info I gave.

Jeff Putz
December 5, 2008 3:24 pm

That's probably why big companies suck so much to work for and aren't agile enough to move quickly and change the world. And yet, they're arrogant for this too. They wonder why people in garages are kicking their asses.

Job seekers are not impressed with Fortune ranking or your process. They're interested in working for someone who doesn't view them as cattle.

breanne
December 5, 2008 3:30 pm

Jeff- If job seekers unimpressed with Fortune rankings then why are they still in business? And by people in garages kicking the Fortune 500s asses, do you mean financially? Cause that would place them in the Fortune 500 then. The statement doesn't make sense.
I am like the Simon Cowell of recruiting. You don't have to like it, but it is what it is.

Anonymous
December 5, 2008 3:39 pm

Tell me you didn't just say you are like the Simon Cowell of recruiting??? You are a business professional comparing yourself to a reality TV character??? That makes about as much sense as paying a recruiter for their "services"...

Breanne Potter
December 5, 2008 3:42 pm

@Anonymous- oh yes, i did! You do know Simon Cowell is a real person, right? He's not a character. Real Social Security number, real job, real paycheck. I tell it like it is.

Now, why do you post anonymously?

Jeff Putz
December 5, 2008 3:47 pm

You're joking, right? Where did all of the great technology companies of the last ten years come from? IBM, Microsoft, HP and Sun have all been owned or had to pursue entirely different businesses. Well, Microsoft is doing OK, but they're rightfully in a panic and hopefully doing the right things, finally.

Ford, GM and Chrysler are begging for a loan while everyone else in the world kicks their asses in existing product lines, and a little start-up in the valley and an even smaller start-up in the Middle East create viable electric alternatives.

All of the retailers in the 500 see somewhere between negative and 1% growth this year for black Friday, while online niche retailers see enormous double-digit growth.

Most of the banks in the 500 are failures or in danger of failing.

Size is overrated, and you're living in some kind of 60's era idealism if you think people want to work for these giant bloated dinosaurs.

Breanne Potter
December 5, 2008 4:06 pm

@Jeff- You're joking, right? The Fortune 500 still have dough, man! Yes, there are up-and-comers, but that doesn't detract from the companies who have made their way to the top AND STAY THERE! Again, if "job seekers were unimpressed" with Fortune rankings, they'd have no workers and wouldn't be in business.

Jeff Putz
December 5, 2008 4:23 pm

Believe whatever you want. It's a business. There is no loyalty, especially in big companies. Quality people that I meet at conferences aren't working at big companies. They don't offer anything to keep smart people engaged. The only exception I've encountered is Microsoft, but even they're too big to effectively match the right people with the right jobs.

You choose to keep the blinders on and ignore everything I said. "They exist therefore they are" is not a validation of their worthiness for good people. It's arrogant and stupid, and you seem to want to play right into that. What's the average time someone spends at a company now? It's three years in IT.

I had a discussion today (not an interview) with a company of about 20 people today for a software architecture gig. They manage the online brand for a number of, wait for it, Fortune 500 companies who can't do it themselves. They respect my time, my skills and my desire to engage in things that make me want to get up in the morning. The companies they work for are too bogged down in process and their own inability to execute to hire someone like me.

If your pitch to me was, "We're awesome, you'd be lucky to work here," that's weak.

Breanne Potter
December 5, 2008 4:51 pm

If big companies offer no loyalty (as if any company does) and don;t keep smart people engaged, then why do smart people keep working there?!

You can have your "Damn the man" views, but you still have to face facts. Why do so few "garage" companies make it? Because the big dogs run things and they have the money.

Want to know why so many Fortune 500's are still making the cash? They know when to outsource and they know how to play numbers. they aren't using tech firms because they can't hire them themselves, they do it to keep headcount low when possible and IT is an overwhelmingly large insdustry that outsources.

The Auto and Financial arguments don't sway me. All financial institutions are failing, no auto maker is going gangbusters making money right now. It's the economy and it's hurting everyone. There is brand recognition and a sense that good things come with big companies and that is what draws people to organizations like Hallmark, Target, Wal-mart, Anheuser-Busch, Enterprise Rent-a-car, Pfizer, Dell, Disney, Pepsico, Best Buy, Tyson, Apple, Google, Sun, Oracle, Nike, Starbucks, Boeing, etc. You don't have to like it, but they are not hurting for finding people who want to work there.

The point is that these companies are big, have huge revenues, and big profits, and you talk about that like it's a bad thing.

Jeff Putz
December 5, 2008 5:05 pm

You clearly didn't see my point. I don't think any smart people in any meaningful quantity are working at big companies.

I have no illusions about The Man, but the bigger The Man gets, the more bloated he gets, and the less fun he is to work for. You define success as money and size, which is pretty good example of why we're in the mess we are. All that money in size hasn't done jack for us, has it? If innovation and jobs continue to see growth patterns elsewhere, it's at our expense. GE had the Universal NBC division cut 500 jobs today because all that blue chip advertising has been drastically scaled back. You can't sit there and blame the economy and pretend the big companies aren't key problems in said economy.

Your argument is confined to size and money (which, if you're paying attention, is thin in big companies too). Bringing it full circle, these are not incentives or reason for you to treat people like you're doing them some favor. You're not. Try being respectful instead of arrogant.

Unless of course you just want drones, because it sounds like that's exactly what you want.

brandon alsup
December 5, 2008 5:07 pm

isn't simon cowell british? does he have a social security number?

Breanne Potter
December 5, 2008 5:13 pm

I think you're making a sad generalization about the people who work for the most large and successful companies. whatever, i'm uninterested in that debate anyway.

Moving on to where you attack me for being arrogant and disrespectful...

Go back, read my post, and tell me one place where I showed any form of rudeness to a candidate. The only example you could say is throwing out the resume. I responded sarcastically to a candidate's snarky comment. I made my point that I wanted to HEAR it, not read it and we got on with the interview.

No, I don't read thank you notes...but a candidate never knew that. I never showed rudeness to my candidates.

The post was about my pet peeves and giving an inside look into how some recruiters feel about certain interviewer behavior. I've received an overwhelming number of emails from recruiters who said "thank you for saying what I don't have the guts to say."
The post wasn't about how I counseled every single candidate I ever met (which I did). I helped them understand why they were not a fit for certain jobs, and always advised where the industry was dry for candidates. I did almost as much career counseling as recruiting. I was always nice to my candidates. I almost always told the candidates what they could correct about their interview behavior as well. Though they may have hit on my pet peeves, I know those behaviors can be corrected and they would be well served to adopt better techniques. Simple interview behaviors are important to certain kinds of recruiters.

You don't have to like the way I think (and of course, I would welcome you to disagree with it), but it still is a reality that should be considered.

Breanne Potter
December 5, 2008 5:14 pm

@Brandon- maybe...moving on....

Kaila
December 5, 2008 5:18 pm

This post rocked my socks!

These rules aren't just for high power recruiter interviews. In college I did a ton of interviews for a smoothie franchise I worked for, and this list is a good representation of one I would have made for the interviewees back then. But I would have called it "15 Rules for Getting a Part Time, Minimum Wage Job".

I really would expect "professionals" to have better interview etiquette than 16 year old high school kids, but apparently not all of them do.

Breanne Potter
December 5, 2008 5:22 pm

@Kaila- Oh, thank you, It's nice to see a positive comment! :)

As far as the interview ettiquette of professionals- I could tell some stories!!!! :)

Two of my favs:
- The guy who answered a phone from his girlfriend mid-interview and cursed her out for calling him...for like 5 minutes!
- The lady who brought her 3 toddlers to the interview and was angry we didn't provide childcare during the interview. No joke.
- Then there was B.O. guy. Nuff said! I couldn't go back in that interview room for a week!

Jeff Putz
December 5, 2008 5:24 pm

I love the "go back and read my post" angle. Shall we invoke Godwin's Law too?

If everyone is calling you to pat you on the back, then the problem is obviously as widespread as I perceive it to be. I realize you get morons applying for jobs, but at the end of the day, recruiters represent their staffing firms (which add no value to anyone, and I firmly believe are a scam), as well as the companies that you think are so sweet. It's one thing to object to candidates with body odor, but your attitude that suggests people should worship you and the great service you offer is arrogant and you should be embarrassed for speaking it out loud.

DC
December 5, 2008 5:48 pm

I'm not so sure about number 9. I want someone who wants the job. Someone who is going to take the extra step. I wouldn't punish a hot recruit because he or she is too eager. It's not that they call back, it's how they are when the call back that counts.

And I like thank you notes, too. Desperate? Are you kidding me? Again, I want to know that they're still interested. I don't care if they come email or snail mail--I want to know that that this opportunity is something that matters to them. If they don't care, why should I? Besides, it shows good manners and if I'm going to refer a candidate, I want them to know that little things do matter. Having said that, I won't exclude a candidate that doesn't send one, but I think candidates should do it.

I like your list, but it also appears as if you're looking for ways to exclude candidates with your checklist. I get it, I really do, but still I want to attract the best & brightest and sometimes they don't come in tidy little packages.

Breanne Potter
December 5, 2008 6:14 pm

@Jeff- Telling you to read my post isn't an angle...I'm asking because you seem to have blown my examples out of proportion and fail to see that my writing voice is intentionally sarcastic (i.e. Steven Colbert-ish). I am telling no one to worship me. I am telling them that if you want me to work for you, you should work equally hard also! First impressions are important, and that cannot be denied. You, however, have taken every opportunity to try to call me names and imply I'm a bad person and should be embarassed for my opinions. We can disagree...it's a beautiful thing. My point is that because i have a high expectation for people I choose to represent I think candidates should be aware of that and be on their game if they choose to enter that world. You, clearly do not want a recruiter's help, and don't plan to work for a company that requires you to go through a recruiting firm....so it shouldn't matter to you. You've chosen a different path, and good for you. Great!

DC- I've answered this question on the original blog post, but not here. One of the things i did as a recruiter was set the stage. I guarantee them i will call back with any single tid-bit of information, and I back that up with follow-through. I even called them if it had been 2-3 days to let them know if I HADN'T heard anything just to keep them in the loop. I told them I would do that up front...so if they STILL call and call and call, I lose my patience and it shows they don't trust me. That's no relationship at all.
On the thank you note thing. It's a personal choice. If you want to send one, send one. I personally am unimpressed by them. As a job seeker you should know that not every recruiter likes a thank you note. No, I didn't REALLY exclude a candidate based on a TY note, but it doesn't help my impression of them.
You're right, candidates don't come in tidy packages! So, yes, i took in Super duper rock star candidates who "violated" one of my rules (gasp!). It's the overall picture I looked at.

Jeff Putz
December 5, 2008 10:29 pm

No, I *do* want help from a recruiter, but you seem more interested in coming up for reasons why people aren't good enough for you, some ridiculously petty like sending a thank you message of all things.

I haven't called you names. I've called you out. There's a difference. "You don't have to like it, but it is what it is."

And by the way, that respectful conversation I had today led to an offer. That's how it's done.

Breanne
December 5, 2008 10:44 pm

@Jeff- You called me arrogant, and say I should be be embarrassed of my opinions. But whatev...moving on. So glad to hear you got a job offer and will never ever have to deal with an arrogant former recruiter like myself. Good luck to you, and peace!

December 6, 2008 5:47 pm

Breanne: I think your article was fabulous and entertaining. Thank you for so candidly sharing your thoughts and experiences with us. I like a little bit of "spice" in blogs I follow.

At least you know that controversial articles get attention. And wow- you have 26 comments to date! Congrats!

Miriam Salpeter, Keppie Careers
December 6, 2008 6:46 pm

Thanks for the great reminders!

It seems to me that the most important point here is that there is really no one "right" way to handle things like thank you notes. I can understand a recruiter who doesn't read thank you notes, but it does seem a bit over the top to hold writing a thank you note against a candidate. (Unless you read the note and it has an error. That would be a strike against someone in my book.)

Maybe it's just my bias, but I think it is much more reasonable to penalize someone for NOT writing a thank you note!

Also, the distinction between thanking the recruiter vs. an employer seems important. Knowing your audience is key, and I think anyone reading this who eliminates thank you notes from their job hunts would be making a mistake.

December 7, 2008 12:57 am

I'm glad you wrote this, because some of the recruiters and Human Resources professionals I've worked with are definitely a lot like you. I think everyone needs to remember to be prepared to react to the person that they are meeting with in the most respectful and accommodating to the "gatekeeper" if you ever want an interview with the employer. It's good to get one perspective from that side of the table.

I can honestly say that I've known all kinds who recruit and interview potential candidates. I've known some who like one page resumes, and one in particular who told me (after-the-fact that they threw away my resume because it was "only one page." It's so subjective. It's a great reminder that we all need to be ready for anything, have answers for the typical questions, come prepared with our own questions and follow directions.

I will say that thank you notes are not dead. In my last position we were looking to hire a new team member and one of the candidates sent hand-written notes to our team and the HR person. Everyone was very impressed by the notes and that candidate ended up being our choice for the position. Again - it's all subjective.

Good luck job seekers! :) Thanks for the post Breanne.

Anonymous
December 7, 2008 1:23 pm

@ Jeff

I lived in Cleveland for over 30 years and the market there is not a good reflection of a market where a recruiter is needed. Unfortunately Cleveland is an export city and the few Fotune 500 businesses that haven't left can hand pick the talent from the market without the assistance of a staffing specialist. It is not a market like New York, Chicago, or an IT heavy market live California or Raleigh/Durham where talent is much more competative. Your views on recuiting are off base versus the rest of the US, sorry.

Check this out and maybe you will understand what I mean.

http://www.lincolninst.edu/pubs/film_series.asp

breanne
December 7, 2008 1:56 pm

Jeff- this blog is about the views of a hard core (successful) recruiter. It is not a study of market or industry trends. It should be noted, though, that most recruiters agree with the post and those that disagree are IT candidates that don't want to face the reality of IT consulting. Regardless, my basic principles apply to any market and any industry. Show up on time, look presentable, answer questions with honesty, work hard, be willing to take advice....its simple stuff.

breanne
December 7, 2008 1:58 pm

Jeff- this blog is about the views of a hard core (successful) recruiter. It is not a study of market or industry trends. It should be noted, though, that most recruiters agree with the post and those that disagree are IT candidates that don't want to face the reality of IT consulting. Regardless, my basic principles apply to any market and any industry. Show up on time, look presentable, answer questions with honesty, work hard, be willing to take advice....its simple stuff.

Kimberley
December 11, 2008 9:39 am

Jeff - It seems that you have a strong dislike for Recruiters. Perhaps you had a bad experience (or two) in the past. I have worked for a recruiting company for 6 years. We are successful because we don't call companies to "pitch" them on a "great" candidate that just happened to come through our door. Our clients come to us because a newspaper or internet job posting only uncovers the best of the unemployed and unhappy. We find the best candidates for them.

Unfortunately our Recruiters can't call every applicant. They receive up to 200 resumes each - every week. On top of that they are interviewing potential candidates, setting up interviews with clients, and making a lot of follow up calls. Is it rude to not call every applicant? No, it's not possible.

As for your comments that there is no loyalty among employees - all I have to say is those companies are not hiring the right people! A good recruiter will dig deep to find out what makes a candidate tick, and will look to match the values of the candidate to the client.

Breanne - great post.

Leeroy Glinchy
December 13, 2008 2:20 pm

I keep asking the same question over and over again and never get a good answer.

If getting a job is so tough--and it is for me--why is service so sucky everywhere I go?

Example: in the library, we had to wait to get our books checked out while the librarian texted her friends. I'd do her job w/o texting. I don't text. Yet. Why does she get to have this job?

I can go on and on how people give excuses like, "this isn't my job." Those words are not in my vocabulary.

I suck at doing resumes and cover letters. I'm not good at interviewing because I lack confidence because so many places didn't hire me.

I guess this answers my question.

Still, it seems so unfair that people who are not nice, intelligent, or even as qualified as me get jobs. I think it's really unfair how they just look at people's appearance and not what kind of job they had done in the past, and certainly not their intelligence. The only way to know their intelligence would be to test. I test high.

In the jobs I did well, I always did more than expected. I exceeded expectations every time.

I blame the HR staff for this situation because I think that they are just playing a game and not really evaluating the candidates properly. Otherwise, how to explain such shitty service everywhere I do and at every level. See Enron, et al. How can such criminals and slackers get jobs, and I'm on the brink of homelessness?

Ravi
December 16, 2008 3:26 am

Like any profession, each one has to choose the best option available and which suits the goal. If the options are in alignment then it is a win win situation.

For some the way Breanne operates might be perfect and for some not so. What she has written is her way of working with candidates and there are some points to take from there.

Honesty, asking questions, knowing how to market yourself, cooperation with the recruiter are valid points where the goal is to get the job (for the candidate) and placement fee (for the recruiter) which is a win win and in alignment with each ones needs.

Dr G
December 16, 2008 4:32 pm

Breanne:

THANK YOU for sharing this information! I wish more recruiters had the intestinal fortitude to articulate Interviewing 101 the way you did!

As many others before me have noted, I would humbly ask you to consider the motivation behind Thank You notes and why one might wish to consider viewing them from a different perspective in the future. Having in-demand skills is great; however, "people don't care how much you know until they know how much you care" and the statistical fact that over 85% of hiring decisions are based on soft skills such as manners, etc...

At the same time, Jeff had some good points as well:
- At least two of the Fortune 500 companies listed in one of your responses to Jeff are in serious financial trouble right now and at least one of those could literally close at the end of this holiday season.
- Just because "everyone" works there does not mean their business model is valid - psychologically, most Americans are trained through the educational system to be good followers - not good leaders.

For example, in the past few years we have seen the decline of true journalism in U.S. news reporting. This is largely attributable to the consolidation of media outlets by conglomerates such as NewsCorp that issue specific "instructions" to their reporters and newscasters who in turn think, "I better tow the line if I expect to keep my job, keep paying my mortgage, keep my kids in school", etc... Hence, we now see bloggers breaking credible news stories BEFORE the major media.

Knowing that the pool of employers for many types of jobs is now severely limited, literally millions of employees choose to follow the herd, not make waves, and accept conditions that are - in some cases - less-than-desirable. This is not an attempt to portray big business as evil, it is simply a recognition of the fact that part of the reality of today's job market is that many of these global conglomerates suffer the consequences of their aggressive and ongoing expansion efforts in the form of dysfunctional and incongruent organizational behavior that does have a direct and negative impact upon their workforce - the folks who make it possible for CEOs to reap multi-million dollar compensation packages while inflation-adjusted wages for most employees in the United States have declined during the past thirty years (see reports available from the General Accounting Office in Washington D.C.)

Anonymous
December 27, 2008 6:16 pm

Rule 1:
I believe the idea of sending resume is to be read. Some (successful) recruiters do read resumes. These recruiters don't even need the candidate to reiterate the resume since from the resume reading, the recruiters already know that the candidate is the real deal. By not having the candidate to reiterate the resume, the recruiters save time and can use that time for more important thing like submit the candidate to the hiring manager.

Rule 2:
When someone say "Read Resume", I believe it is time to get to the point and move on. When you basically have the info, you don't really need them to reiterate. Again, by not having the candidate to reiterate the resume, the recruiters save time and can use that time for more important thing like submit the candidate to the hiring manager.

Rule 3:
You may or may not be correct about this. Keep in mind that there are recruiters that ask to have the short version of the resume or even the non-technical version of the resume even though the position is technical one. There are also hiring manager that do want to see every technical detail that the candidate possesses to find out if the candidate in fact the exact match of the technical position.

The whole idea I believe is the following

* Understand exactly every detail of what the hiring manager looks for, especially those that are not mentioned; to make sure you can deliver the most suitable candidate
* Be able to quickly recognize "the real deal" candidate without wasting anybody's time; yours, candidate's, or hiring manager's; and then move on to do more important stuff

Breanne
December 29, 2008 2:25 am

Anon-
Re: Rule 1- Genius! Why didn't I think of that? Oh wait, it's because I live in the real world and I know anyone can buy a resume writer and make themselves sound like they have an important job, but have a harder time pulling off a lie when verbally desciribing their job (and answering follow up questions). Want me to tell you about the candidate whose resume said he had an ivy league education, was decorated military, and formerly worked for the president (oh, and the hiring manager LOVED him...until a local Veteran's chapter revealed he was a fraud!). It happens dude!

Re: Rule 2- if asking questions is a waste of time why don't we all just hire based on a resume sight unseen? That's the direction you're going with this.

Anonymous
December 29, 2008 4:02 pm

As noted, the whole idea is to not waste time. One of the key is to be able to quickly recognize candidate by reading the resume. When I say reading, I don't mean just reading; I mean trully understand what the resume is representing. By experience and learning process, recruiters should be able to recognize if the resume is representing "the real deal" candidate or just some bonehead.

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