
At the 2003 World Summit on the Information Society, Robert Mugabe, the (soon to be ex?) president of Zimbabwe, accused Britain, the United States and Australia of using the Internet to destroy Zimbabwe and colonize Third World countries, according to reports of the event from the Daily Telegraph. Mugabe told the conference that Internet communications are “spin-offs of the same industry that allows once again for the conquest of our societies. . .the same platforms used for high-tech espionage.”
Perhaps if Mugabe wasn’t quite so dictatorial or had a trace of credibility, his ideas might have been taken more seriously. His political record, which includes controversial land reassignment policies and an economic strategy that has thrown the country into a crisis, have rightfully caused Western leaders to shun his ideas. But in this case, he had a legitimate point.
Colonialism is just a concept from the history books for most Millennials. In the traditional sense, colonialism referred to a system or policy in which one nation maintains or controls another. Africa’s history is riddled with examples. While there are few if any situations like this today, we live in a world that is rife with neo-colonialism. In the most basic sense, neo-colonialism manifests through developed countries’ control over economic and political systems that affect developing countries. My argument is that our Internet surfing habits are also a form of neo-colonialism. The structure of the Internet is contributing to a new imperial structure, which is lifting colonialism from the pages of history and putting it into in cyberspace. More simply put, Web 2.0 is leaving individuals, organizations and even governments from developing countries in the dust.
Here’s why:
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An online presence requires resources that some developing nations just don’t have enough of. Web sites and blogs gives some of us the freedom to present our ideas in the way we choose, which is a great PR opportunity for the people who have the web sites and blogs. But for those who don’t, it leaves a silent void.
For example, try Googling “Democratic Republic of the Congo.” The DRC’s embassy in the U.S. appears only towards the bottom of the first search page. Even so, it does not include basic country information–no DRC government pages or other locally-produced sites. So most of the information that you get about the country is from sites like Wikipedia or the CIA World Factbook. Bottom line: people from the DRC aren’t presenting information about themselves in their own words. Instead, others are doing the characterizing. -
Web sites based in developing countries have a harder time getting traffic, decreasing their exposure. So even when developing countries create and maintain Web sites, these sites face barriers to getting traffic comparable to sites based in developed countries. Here’s why: the Internet makes it easier to get information from around the world, but people still visit a lot of “local” Web sites because they’re relevant. For example, the Sydney Morning Herald’s Web site probably gets most of its traffic from people in Australia. But in developing countries, fewer people are online, so the pool for local traffic is small. Plus, to get something noticed online, you have to have a good understanding of viral marketing, social networking, and search engine optimization. But there are few people in developing countries that have the tools to do this well.
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Only determined searchers can find the developing country’s perspective online. Because of the two reasons listed above, search engines, social media and other Web sites are not directing a lot of traffic to Web sites based in developing countries, which makes them difficult to find. They’re often tucked away in the crevices between Web sites from the West and you have to dig around to find them. And there are not a lot of major Web portals that focus on directing traffic beyond the West. You don’t see bloggers from Chad featured on The Huffington Post’s homepage. But maybe you should.
Sure, it’s an imperfect system for everyone, not just the people in developing countries. Stories about people who search their names online only to get results referencing convicted felons or porn stars with whom they share the same name are all too common, and even mildly amusing. But beyond the countries that have online communities vibrant enough to create this sort of dilemma, the problem of representation is greatly magnified.
People who live in industrialized countries and are wired and tech-savvy are defining many things for the people who aren’t. Because they’re the ones putting the information out there in the most visible way, they are having the most influence over societal perception. These unconscious, collective actions are extending the Western world view far beyond first-world borders. It’s not that the wired folks’ perspective isn’t valid or valuable–it certainly might be. But it’s giving the Web a strong Western bias and in some cases, third party perspectives are more common and probably more valuable on certain topics.
Can we fix this disparity? Yes, the Internet is all about voting with your mouse clicks. The Internet decentralizes information to the point where you can be highly discerning about which Web sites you choose to view. So that’s one approach. But on a larger scale, search engines could factor this into their algorithms to yield results that are less biased. Domains could be given higher rank by geography, so if you are searching for something about Liberia, domains that are based in the country would be weighted more heavily. Google tends to shy away from playing politics like it did when it agreed to censor search results in China. But inaction in this case might be a greater political statement, than finding a way to make search results more inclusive.
As we Google, Digg and Tweet our way along, we in the West need to be more conscious that our online behavior takes place within, and shapes, the global community. If the Internet is ever to be a democratic global information bank, then we have to remember that democracy needs to account for the minority too.
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I’m gonna have to go ahead and disagree with you on a few points.
First, while the developed world does indeed produce the majority of Web content, this doesn’t necessarily mean that developing nations are somehow being controlled or portrayed in a bad light. Bloggers from countries that have almost no internet presence have alerted the rest of the world to problems in their countries, even at great personal risk.
Second, the majority of developing nations do not speak English. Web users from the Western world do so primarily in English. Users from those developing nations are more likely to present their information in a language they are familiar with - x’hosa, Afrikaans, local Spanish dialects, etc. This presents an additional cultural barrier to viewing multiple viewpoints online.
Third, the problem isn’t so much that the Western world is not showing developing nations equal coverage online. Rather, it’s that those developing nations don’t have the PR or technology resources of the western world.
So, the most obvious solution I can see to the “equality” problem is to A) help those developing nations get online, B) show them how to use PR to their advantage, and C) enhance their visibility to Western users through multilingual training.
This would be a great nonprofit idea, IMO.
Ben, thanks for weighing in.
You have a legitimate point about the language barrier. Thankfully Internet companies are doing a lot to try make information accessible to everyone regardless of the language. AltaVista has a cool tool and there are many others.
On your first point, I’d like to point out that we basically agree. It’s not that developed countries portray developing countries in a “bad light,” rather the systems that dominate the Internet make it difficult for views from developing countries to surface. I don’t really mind if developed countries say bad things or whatever, but I just think we should have equal access to all these views and that is not the case.
You wrote, “Bloggers from countries that have almost no internet presence have alerted the rest of the world to problems in their countries…”
Very true, but this doesn’t happen a whole lot and when it does, part of the reason we hear about it is because it’s a rare, sensational occurrence. Case in point: if I was blogging in Namibia, I’d probably have WAY less exposure online than I do now. The reason my ideas are being linked, syndicated etc. is not because they’re that amazing (shocking honesty, I know!)it is because everyone I know is online and I live in a society where it easy and accessible for me to learn how to use the Web to my advantage. I live in the U.S. so sites like this one, Digg and other similar things give my ideas legs. This just wouldn’t be the case if I lived in Namibia.
Jaclyn – I think that you do make some really good points, and I appreciate pointing out something that we should be aware of, that we are quite the internet fascists. I could point my finger right back at Nigerian internet scammers and say HEY, THEY’RE PRETTY GOOD AT GETTING ONLINE. But, they’re not. They’re good at taking advantage of gullible white-folk.
Anyhoo, what I am seeing more of is (as an example of spreading legitimate words of less-developed country nationals) facebook groups and blogs associated with Pakistan, who’s youth is very good at getting their political word and struggles out there. In this case, the best thing would be when internet savvy Zimbabweans living in countries that have the available infrastructure be their own information fascists instead of Wiki or friendly American blogs doing all the talking.
That is what Jaclyn speaks of, Ben, the fact that our Wiki and blogs would be very much the same information as one’s typical history book.
Fixes? 1) pumping up of tech funding in organizations like the African Development Bank (AfDB) – which is actually happening – so that slowly they can catch up to the Western proliferation of information. 2) I like your thoughts about choosing which sites to view, and where search engines take us. Problem with that is that people are very likely to type ‘Wiki Zimbabwe’ into their search bar, it’s only natural.
**This here is all about responsible resource use, much like our land, we need to be aware of how it got there, and who’s making the product!
It’s sad they don’t have the resources to participate, but if every developing nation did, the environment would be in even worse shape, I’m afraid.
Furthermore, if you have ever listened to the BBC world broadcast, you will know that developing countries are presented in a bad light. And the BBC has a heavy international internet following.
Try to find out something about any developing country and your best source is probably the CIA factbook. That is kind of scary, because consider who you are getting the information from.
And as a final note: it is very possible that the people who can and do leave will have a stake in the perception not changing.
I don’t know if there is a solution, at least not from this side of the pond (as they say on the BBC).
Ben, one of my friends is in the Peace Corps and is doing a project to implement internet technology in a small village in Armenia. In a way, we are making small changes to allow third world countries access to computers and the internet, but unfortunately it’s not cheap and we can’t make huge leaps overnight. I hope this inequity balances out eventually.
Great post Jaclyn!
By the way, my friend’s peace corps blog is at http://kgiffinarmenia.com
Jaclyn,
Your point is valid. I agree with it in fact and to be perfectly honest, hadn’t really thought about the Internet in these terms. However, history certainly does matter very much and sometimes we forget about all that has occurred before we were born (colonialism). Colonialism has happened for thousands of years and to consider that it would just stop all of a sudden is a little odd. The Internet in its present form is most definitely a tool of colonialism. I agree.
However, the beauty of the Internet is that it is based on consensus for the most part, especially in our new web 2.0 world. With this in mind, a blog from Chad has the same chance of being on the Huffington Post, but it just hasn’t yet. If someone from Chad wrote something significant enough that it enthralled the masses, it would definitely be on the front page and spread throughout the Internet like wildfire.
The difference I see with the Internet that makes it unlike colonialism is that the Internet gives people a voice and a chance to contribute, whereas, colonialism was about silencing those voices. I don’t think that Google, Yahoo! or the Internet in general is in the business of quieting voices. Like the author of this post, I believe these companies to be in the Real Estate business.
This is interesting. I studied in an international school, so I know people from (and in) a lot of developing countries. None of them have blogs that I know of, but if they wanted to start them, they would be able to quite easily. Because of course the people who manage to have the connections or education to get into and go to an international school will be the elite, or at least part of a small middle class. In fact my husband is from a developing country originally, and a lot of his friends are involved in hi-tech, and some have blogs. They were all raised middle class. So what you are describing even works within the countries themselves, because middle class and above are likely to have access to resources that enable them to use the web.
It seems like your blog has traffic because there is a large audience for what you write about in the US. Americans have money. So it is worthwhile for advertisers to place ads on your blog. Someone living in a developing country who wants to make money from the web would need to find out how to reach audiences who have money. I read an interesting book recently that spoke to this a little bit, called “Air.”
Anyway, it seems that to combat what you are describing, it is necessary to go into other countries and choose certain communities to teach in internet techniques. Very complex.
Thanks for all the interesting comments, I’ve been enjoying the diverse contributions to this discussion.
Blogger and columnist Paul Ibrahim weighed in on the column with a counter view - see it here.
The internet, especially Web 2.0 is a form of colonialism because many people in developing countries are not free to speak their mind. They are not used to it as a society, and they are probably worried about the ability to stay anonymous for controversial opinions. It is just easier to read anonymously than to write anonymously.
As a result, they spend time reading “western” generated content, but not being able to write freely. The conclusion is that the ideas on the internet for any given world-view will come from the west. That is not good.
However, this neo-colonialism is not a bad thing because it is driven not by our ubiquitous internet access, but by our freedom of speech. Our freedom of speech is a powerful tool because it breaks the information monopolies used by repressive governments and organizations to control their people.
Many people worry about Chinese domination of various internet-related technologies and services. Perhaps they will dominate web 1.0 services just by the sheer size of their market. However, they will have to fully cross the “freedom-of-speech” gap to dominate Web 2.0, and that is IMHO a very tall order for a society that does not have a long tradition of freedom of speech.