
We’ve all taken them. Most of us know our types. But are these tests useful in the business world? Should a business use personality tests to stick their employees in their respective personality silo?
I thought these were out of style in the workplace until I performed an interview for a E&Y Entrepreneur of the Year Candidate. He was a CEO of an insurance company. One of the employee selection tactics was proudest of was that he gave a detailed personality test to every worker. He then used that to determine where he thought they would fit in best.
He even convinced me to take the test. Days later I received an email from his secretary with the test. I took it, emailed it back. A week later after it was analyzed he sent me the results. Turns out I would not make a good insurance salesmen on his team. Oh well.
Even in Canada personality tests for hiring are becoming more popular and are a major tool in hiring personnel:
Personality tests have been around for decades, but they fell out of favour after passage of the U.S. Civil Rights Act because companies feared they could be discriminatory.
Organizations are turning to standardized tests again, partly because previous employers seldom provide detailed references for former workers due to fear of lawsuits. They also use assessments to sift through thousands of resumes.
But are these exams fair? Should someone be judged on their “personality” according to a test. Here is researcher that that thinks personality tests may not be that efficient:
One criticism of personality tests, especially the self-report kind, is the potential for faked answers, which according to Frederick Morgeson of Michigan State University, is understandable because job candidates want to present themselves in the best way possible.
Despite substantial research devoted to techniques that will mitigate, or at least alleviate, the impact of faked answers, there have been no clear-cut methods developed to solve the problem, notes Champion.
Another personality test dissenter Annie Murphy Paul, author of “Cult of Personality” thinks the personality craze is merely mainstream pop psychology.
“The judgments of personality tests are not always imposed; often they are welcomed. And what, some will ask, is wrong with that? Human beings are complex creatures, and we need simple ways of grasping them to survive. But how we simplify–which shortcuts we take, which approximations we accept–demands close inspection, especially since these approximations so often stand in for the real thing.”
I personally relate personality tests to a fortune cookie or horoscope. That is, we want so badly for the horoscope to be true, that we see truth no matter the facts. We ignore the negative evidence and concentrate on the goal: fitting the prediction. The Society of Industrial and Organizational Psychology Inc. lists this as a disadvantage of personality tests:
May lead to individuals responding in a way to create positive decision outcome rather than how they really are (i.e., they may try to positively manage their impression or even fake their response).
I say take these tests with a grain of salt. They may be fun, they may even fit you, but don’t let the results define you. If you didn’t fit the type you were looking for, don’t stress. Instead of trying to figure out your personality type why don’t you lay out your strengths and weaknesses. That’s going to help your career better than trying to figure out what personality types you work best with.
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Hi Brandon: Refreshing to hear someone else who questions the usefulness of personality tests. I read Annie Murphy Paul’s book last year, and would add my voice here: I’m concerned that personality testing leads to diminished diversity within companies. If, for example, the leader is an ENTJ, he/she may tend to hire other ENTJs. I worked in consulting, and skewed towards being an ENTJ during my tenure there — even though that’s really more of an adaptation for me. So, we can morph ourselves to fit a job — that kind of “emotional labor” and adjustment can take their toll, until we lose track of who we really are. Another problem is that personality tests only give us a surface picture of an individual, and there’s value in getting a “gut check” about a person — in fact, research by people like Gershon (http://psychologytoday.com/articles/pto-20070424-000001.xml) and Damasio (http://www.som.surrey.ac.uk/intres/Information/IntuitionAndTheBrain.pdf) shows that such information is, in fact, valuable. And, another important limitation of personality tests: they norm people against a population. So, you need to ask “Who is that population?” When I worked at UC Berkeley counseling MBA students, we used a tool that told students what careers they were best suited for. I often counseled students who wanted non-conventional jobs, so when they saw their results, they would be upset, saying “I don’t want to be an accountant — that’s not me at all. I care about environmental matters and sustainability. Why is this test telling me I should be an accountant?” I’d have to tell the students that the population used for scoring this test is comprised solely of MBA program graduates working in Fortune 1000 companies. So, these “tests” can’t look at the whole world. I have often seen personality testing done to create a short-list of candidates to interview. But I have also seen it used to put people into categories, and that can create strife instead of cohesion in a group. In our super-busy world, it’s hard to take the time to get to really know people beyond the superficial details of personality testing. But I find it’s worth it. Thanks for the reminder, Brandon, not to let ourselves be defined by these tests.
Thanks Susan for the insight. I haven’t yet considered the idea of adopting to a personality type due to the industry and environment that your in. Makes alot of sense!
These tests are tools. Like all other tools, they can be used well or misused.
I think that personality types can be used as ONE part of a decision-making process. They should always be compared to reality. If the personality type does not seem to matchthe actual person, then take it with a grain of saly.
But the personality test can also provide valuable insight into a person’s actions. For example, suppose you are trying to get an employee to assume a leadership role. But yet they seem to be resisting you every step of the way. Unserstanding their personailty type may help you understand that they prefer to work in the background, and have limited interpersonal skills.
Now, if they WANT to be in a leadership role, and are willing to work at it, then the test should not stop them. The test can then be used to points out ‘possible’ weaknesses so the employee can work on them.
Of course, this takes a lot of effort and time, so most people just look for the label and then stick employees in a slot based upon it.
And it’s wrong to use any tool to do that.